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Hotels.com UK Reviews

https://uk.hotels.com/?brandcid=HCOM-UK.FEEFO.HEADER

Rated

Excellent

.

Service

4.3

/5

5

4

3

2

1

1,879

476

147

91

194

2,787

ratings over the past year

Displaying all 235,339 reviews

Trusted Customer

7 months ago

Date of purchase: 27/10/2024

Clear and easy to use website

Everything was very clear and straightforward.

0

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RG

ROB GUY

7 months ago

Date of purchase: 01/11/2024

What ROB GUY said about Hotels.com UK:

Great Website - easy to use

Website is easy to use. Discounts available were easy to ascertain and take up. Check out was dead easy. Immediate conformation of booking.

0

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Trusted Customer

7 months ago

Date of purchase: 26/10/2024

Very easu to book and everthing was explained on the site.

0

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Trusted Customer

7 months ago

Date of purchase: 31/10/2024

Easy to book

It is easy to filter the options to what I want them to be and there is lots of choice. I don't like the added room charges, I wish it was all included in the price but I know that isn't hotels.com...

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0

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JM

Jackie McTAGUE

7 months ago

Date of purchase: 22/10/2024

What Jackie McTAGUE said about Hotels.com UK:

Very poor customer service.

Not very impressed with customer service, had an issue with my booking in that due to an error on their part the rewards I had accumulated were “locked in” and I could not use them as part payment....

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0

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AM

Allan Myles

7 months ago

Date of purchase: 11/09/2024

What Allan Myles said about Hotels.com UK:

Nightmare.

it is i night mare cancelling a booking. your system dose not recognise my booking number ?

0

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DP

David Probert

Newport

7 months ago

Date of purchase: 01/11/2024

What David Probert said about Hotels.com UK:

Easy website to use

Website easy to understand, easy to use

0

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RB

Rosalind Boast

7 months ago

Date of purchase: 01/11/2024

What Rosalind Boast said about Hotels.com UK:

Good site for speed and getting what I wanted

Easy to use and book what I wanted. Fast and efficient.

0

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MI

Martyn Ings

7 months ago

Date of purchase: 01/11/2024

What Martyn Ings said about Hotels.com UK:

Very good indeed

0

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RS

Robert Smith

Cupar

7 months ago

Date of purchase: 01/11/2024

What Robert Smith said about Hotels.com UK:

Easy to use booking system

Good choice of hotels where I was looking to book

0

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About Hotels.com UK

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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+44 (0) 203 194 5343

407 St John St, London, Greater London, EC1V4EX, United Kingdom