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Hotels.com UK Reviews

https://uk.hotels.com/?brandcid=HCOM-UK.FEEFO.HEADER
Rated
Excellent

.

Service
4.3
/5

5

4

3

2

1

752

209

65

41

77

1,144

ratings over the past year

Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Easy and quick website
Easy to use and understand
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
It was easy to find the information that I wanted, easy to book
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Usually very smooth but this time, dates altered by website!!
Service adequate but lack of access to the hotel meant issue not resolved immediately
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Great experience
Good variety of options, able to filter what I wanted and then view on map.
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
quite easy to book
Easy to book and the follow up was quick
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Very easy to use
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Easy to find hotels however slightly annoying when I zoomed in on a specific area I wanted to look for a hotel and then asked to search the area it then zoomed out again
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AB
anthony bill
10 months ago
Date of purchase: 26/10/2024
What anthony bill said about Hotels.com UK:
Quick &Easy
Process was quick and easy with clear information whilst booking
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Trusted Customer
10 months ago
Date of purchase: 27/10/2024
Easy to book
Was east to navigate & set parameters for my search
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CB
Chris Bennett
Westbury Brackley
10 months ago
Date of purchase: 26/10/2024
What Chris Bennett said about Hotels.com UK:
App not good
Change the process for change of date. The calendar will only go forward ! The hotel where excellent and said they would wait for my payment to come through.
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About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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+44 (0) 203 194 5343
407 St John St, London, Greater London, EC1V4EX, United Kingdom
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About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent