Will use globehunters again. Helped me out with a last minute booking & v.good value for money too
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Trusted Customer
Feefo Verified
6 years ago
Good service. They always give updates.
Mavyreen
Globehunters
6 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.If you need further assistance, please do not hesitate to contact us.Wishing you a safe and happy trip!
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Globehunters:
Terrible
Terrible service
Mavyreen
Globehunters
6 years ago
Thank you for taking the time to give us your feedback & we are sorry for your experience didn’t match your expectations.
If your feedback is with regards to the cancellation/date change request you queried with us, then we are sorry to remind you that the ticket is non-refundable and non-changeable. As it is booked on a 'Basic Economy Fare', your ticket is non-flexible and has certain restrictions.
These rules and restrictions are made by the airline. As a Travel Agent, Globehunters cannot override this and are bound by it. We are sorry we were unable to assist you this time with your date change/cancellation request.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Globehunters:
Easy to use, good prices!
Mavyreen
Globehunters
6 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
6 years ago
Awesome service
Great service!!! Everything was so smoooth!
Mavyreen
Globehunters
6 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Globehunters:
great service
all done smoothly,and a follow up call regarding cases went well .
Mavyreen
Globehunters
6 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!Hope to service your flight needs again in the future!
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Trusted Customer
Feefo Verified
6 years ago
Excellent and honest service
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Trusted Customer
Feefo Verified
6 years ago
Booked via the website and got a call within a few hours by a nice gentleman confirming my flight. Got my online tickets the same day.
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Trusted Customer
Feefo Verified
6 years ago
Hidden Charges
They are not explicit about all charges and make unreasonable timeframes for the payment of these additional charges.
Mavyreen
Globehunters
6 years ago
Thank you for sharing your feedback and we are sorry to hear you had an unsatisfactory experience with Globehunters.
Globehunters is proud to have no hidden charges and list them all on the site for Customers to see. If your concern is in relation to the check-in baggage, information related to is transparently listed on our website (under 'More Information' on each flight listed). Passengers can check if luggage is included or not for their selected flight before making their purchase.
If any fare listed on our website does not include a check-in luggage allowance, passengers have an option to call us and get the quote for check-in luggage. Moreover, if we receive any booking without check-in luggage, we always get in touch and check for their baggage requirement and quote the difference in the new fare with check-in baggage.
Unfortunately, flight fares are dynamic and always have a limited time frame in which each ticket needs to be issued. This time frame is given by the airline, not us. Therefore, we always make sure that all our passengers complete the payment before the fare "expires" and avoid making a new booking with higher fares.
At Globehunters, we strive to ensure that every customer is satisfied with our service and products. We hope the above explanation would clarify your concern.
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Trusted Customer
Feefo Verified
London
6 years ago
What Trusted Customer said about Globehunters:
fast transaction and very easy to book
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.