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Ford Mears & Partners Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ford-mears | Feefo

Displaying all 618 reviews

Wendy Spencer

4 years ago

Date of purchase: 23/04/2019

What Wendy Spencer said about Ford Mears & Partners:

It is a terrible thing to have to arrange your mother’s funeral. One of the worst aspects was the absolute dread of going to see a Funeral Director which wasn’t helped by the fact that there has been

...

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Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Wendy,We are deeply honoured that you chose us to arrange your mother’s service following your meeting with Steve. Thank you for letting us know that he was able to ease you through this most distressing of times. The time and effort you took to let us know is greatly appreciated.

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Trusted Customer

Staines

4 years ago

Date of purchase: 18/04/2009

What Trusted Customer said about Ford Mears & Partners:

Frirndly and proffessional

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Steve, It was a privilege to be able to help you through your sad time. Your feedback is greatly appreciated, thank you.

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Adrian Linden

4 years ago

Date of purchase: 13/06/2019

What Adrian Linden said about Ford Mears & Partners:

Lacked empathy, which was very surprising

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Mr. Linden, We’re sincerely sorry if you felt that we lacked empathy, we are also disappointed that we didn’t meet your expectations. If you would like to discuss your experience further, or would like to suggest how we could improve, please do contact me via feedback@fordmears.uk and I would be delighted to speak with you further.

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Theresa Gould

4 years ago

Date of purchase: 15/07/2019

What Theresa Gould said about Ford Mears & Partners:

The Service received from A & W Goddard during what was an emotional and difficult time, was extremely good from start to finish. They were helpful and caring throughout the whole experience and took

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Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Theresa, It was an absolute honour to be able to assist you through this difficult and stressful time. We very much appreciate your kind words. Thank you.

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Trusted Customer

4 years ago

Date of purchase: 21/05/2019

The whole team were excellent.

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Thank you for your kind words, they are very much appreciated. It was a privilege to be able to help you through your difficult time.

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Julie Gatcum

Headley, nr bordon

4 years ago

Date of purchase: 05/07/2019

What Julie Gatcum said about Ford Mears & Partners:

We were treated with the upmost respect and dignity throughout a very sad time.. it was a beautiful day for our beautiful Mum. Thankyou **

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Julie, We appreciate you leaving this lovely review of our service. We were honoured to be able to look after your 'beautiful mum' on your behalf and assist you through your sad time. Thank you for allowing us that honour.

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Eleanor Janas

4 years ago

Date of purchase: 26/06/2019

What Eleanor Janas said about Ford Mears & Partners:

The staff are friendly, respectful and compassionate. I have used Ford Mears and Partners twice now and both times their service has gone some way in being part of beautiful send-offs for both of my

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Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Eleanor, Thank you for such a kind review. Sorry for both your losses, we are very privileged that you returned and used our service in your time of need. It's greatly appreciated.

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Jane Cook

4 years ago

Date of purchase: 06/05/2019

What Jane Cook said about Ford Mears & Partners:

I would recommend A & W Goddard. The service felt personal and respectful.

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Jane, We appreciate you taking the time to leave your feedback. We are honoured that your chose to use our services through your sad time.

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Michael Wells

4 years ago

Date of purchase: 13/05/2019

What Michael Wells said about Ford Mears & Partners:

Friendly and helpful service.

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Michael, It was a pleasure to be able to assist you. Your feedback is most appreciated.

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Ian Wylie Morrison

Farnborough

4 years ago

Date of purchase: 25/06/2019

What Ian Wylie Morrison said about Ford Mears & Partners:

From start to finish they were polite and professional. They put the family at ease at a difficult time and put all the necessary pieces together without any fuss. Excellent!

Mr. S. Ford - Director

Ford Mears & Partners

4 years ago

Dear Ian, Your feedback is most appreciated, It was a privilege to be able to help your family through their difficult time. Thank you.

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About Ford Mears & Partners

We are a long-established independent Funeral Directors and Memorial Masons providing a high level of professional expertise, care and compassion in your time of need. For funerals large or small, we can advise and assist in the organisation of the service for either cremation or burial to best meet the wishes of the family and loved ones. We offer an exceptional level of service and facilities where our experienced staff are always ready to help and advise you 24 hours a day, and our offices cover an area from South London through to Surrey and Hampshire. We own an extensive fleet of modern Jaguar funeral hearses, limousines and supporting vehicles, and despite being one of the largest organisations in the home counties, pride ourselves on delivering a personalised, local service.

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01252 549335

242 Farnborough Road, FARNBOROUGH, Hampshire, GU14 7JW, United Kingdom