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Feefo Reviews

https://www.feefo.com
Rated
Exceptional

Reviews matter. Feefo verified reviews matter more.

Service
4.9
/5

5

4

3

2

1

59

2

0

0

1

62

ratings over the past year

Displaying all 3,329 reviews
Trusted Customer
1 year ago
Date of purchase: 16/10/2023
Excellent case handling
Excellent case handling by the support team. Took the time to understand the problem and then rapidly provided me with a solution. Great work!
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FC
Feefo Customer
1 year ago
Date of purchase: 12/10/2023
What Feefo Customer said about Feefo:
Super, efficient service :)
Dee was very quick in coming back with my query, so thanks for that :)
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Feefo Customer
1 year ago
Date of purchase: 10/10/2023
What Feefo Customer said about Feefo:
Support Done Right
Prompt, excellent resolution of my queries.
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Trusted Customer
1 year ago
Date of purchase: 09/10/2023
Quick response back
1
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Trusted Customer
1 year ago
Date of purchase: 06/10/2023
Speedy, helpful service!
Replied quickly and resolves the issue within a few hours.
1
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Trusted Customer
1 year ago
Date of purchase: 05/10/2023
Excellent and attentive customer service
Prompt response and resolution
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Trusted Customer
1 year ago
Date of purchase: 02/10/2023
very prompt and solved the problem.
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FC
Feefo Customer
1 year ago
Date of purchase: 19/04/2023
What Feefo Customer said about Feefo:
Simply Brilliant
The response from the IT and Admin teams is superfast. Brilliant team
2
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Feefo Customer
1 year ago
Date of purchase: 02/10/2023
What Feefo Customer said about Feefo:
Dajana is always quick to help
1
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Trusted Customer
1 year ago
Date of purchase: 27/09/2023
Unsatisfactory
My experience wasn't rather satisfactory. Sometimes it's difficult to get a clear straight answer to a question. Customer Excellence representatives contradict one another and I have a feeling that...

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Ulas
Feefo
1 year ago
Thank you for your feedback. We are sorry that your experience has not been as we would like to. Your dedicated Account Manager will reach out to you to address this.
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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020 3362 4209
Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.