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Feefo Reviews

https://www.feefo.com
Rated
Exceptional

Reviews matter. Feefo verified reviews matter more.

Service
4.9
/5

5

4

3

2

1

61

2

0

0

1

64

ratings over the past year

Displaying all 3,333 reviews
FC
Feefo Customer
1 year ago
Date of purchase: 26/10/2023
What Feefo Customer said about Feefo:
Help with filters on account
the support team explained quickly where I could change my settings on my account
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Trusted Customer
1 year ago
Date of purchase: 26/10/2023
Issue speedily and efficiently resolved.
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Trusted Customer
1 year ago
Date of purchase: 02/10/2023
Delivery arrived as expected. I'm very happy with the service.
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Feefo Customer
1 year ago
Date of purchase: 23/10/2023
What Feefo Customer said about Feefo:
Dajana was so helpful and made the training received make sense and easy to follow. Very quick to respond and very pleased overall
1
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Feefo Customer
1 year ago
Date of purchase: 23/10/2023
What Feefo Customer said about Feefo:
A review company, which actually leads by example!
You dealt with unfair negative feedback promptly to reduce it's impact on us as a business. The responses were fast, helpful and resolved the query raised. Great service!
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Trusted Customer
1 year ago
Date of purchase: 19/10/2023
Quality service
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Feefo Customer
1 year ago
Date of purchase: 19/10/2023
What Feefo Customer said about Feefo:
Efficient service
Niki came back to me really quickly and was helpful and patient. She sent screen shots of what I needed to do as well which really helped solve the issue
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Feefo Customer
Swindon
1 year ago
Date of purchase: 19/10/2023
What Feefo Customer said about Feefo:
Fantastic, quick and reliable service!
I was struggling with uploading a report (complete user error!) and contacted the support desk via email. Niki Barzso solved my problem, explained why it happened so I know for next time - all within...

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Feefo Customer
1 year ago
Date of purchase: 17/10/2023
What Feefo Customer said about Feefo:
Customer Services You Rock!
Your Customer Services Team is exceptional and amazing. They get back to you with any enquiries within minutes. I am super impressed.
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Trusted Customer
1 year ago
Date of purchase: 18/10/2023
Got to the bottom of it!
Got to the bottom of the issue and resolved via manual reporting
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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Feefo Ecolabels

Feefo-Sustainability Eco Labelempowered-employees Eco Labelgives-to-charity Eco Labelliving-wage Eco Label

These badges verify that Feefo’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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Learn more about Feefo
About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.