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lastminute.com.au Reviews | Customer Service Reviews for https://www.feefo.com/reviews/expedia-lastminute-au | Feefo

Displaying all 13,176 reviews

Trusted Customer

9 years ago

Date of purchase: 13/05/2016

So easy to use and plenty of options.

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Donna

Brisbane

9 years ago

Date of purchase: 12/05/2016

What Donna said about lastminute.com.au:

NOT HAPPY

Not happy with the service received. Ticket was cancelled without someone contacting me. Notes need to be made clear when travelling within 48 hours. Money was taken. The helpdesk was very rude too!...

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Lastminute.com.au Customer Experience Team

lastminute.com.au

9 years ago

Thanks for sharing your feedback. We're sorry to hear of the level of service you received and of the issues experienced with your booking. We've escalated your feedback for further investigation.

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Paula

Kingston se

9 years ago

Date of purchase: 13/05/2016

What Paula said about lastminute.com.au:

Flight booking

Was disappointed with flight cost how it had changed within a few days should have booked it the day I looked as had to pay an extra $40 plus, not to worry learnt a lot of lesson, thanks

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David

Queensland

9 years ago

Date of purchase: 13/05/2016

What David said about lastminute.com.au:

Mystery Hotel

Used last minute to book a mystery hotel on the Gold Coast at the last minute!! Booking experience was painless and the website was relatively easy to use on my mobile phone. The only downside was...

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Rosina

Ashburton

9 years ago

Date of purchase: 13/05/2016

What Rosina said about lastminute.com.au:

Quick, well priced.

Efficient, quick, cheaper than dealing directly with hotel.

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Trusted Customer

9 years ago

Date of purchase: 13/05/2016

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Trusted Customer

9 years ago

Date of purchase: 13/05/2016

Quick n easy

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Trusted Customer

9 years ago

Date of purchase: 13/05/2016

I booked for Saturday the 14 th May and you booked me for Saturday the 21 st May Please cancell and refund my money in full Thank you Peter Puljich

Lastminute.com.au Customer Experience Team

lastminute.com.au

9 years ago

Thanks for your feedback. We understand how frustrating it can be when something goes wrong with a booking and we've passed this on to our site team for investigation. If you need further support with your booking, please get in touch with our customer support team at https://www.lastminute.com.au/p/service so we can assist.

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Trusted Customer

9 years ago

Date of purchase: 13/05/2016

Very disappointed you deal with accomodation in this condition.

I'm am very disappointed with our accomodation, we were rushed due to a medical emergency, and had limited time to book we paid a good deal of money for very poor accomodation.

Lastminute.com.au Customer Experience Team

lastminute.com.au

9 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.

To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.lastminute.com.au/user/itin

If you need to escalate the issues you faced, please get in touch with us via https://www.lastminute.com.au/p/service and our customer support team will investigate further.

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Trusted Customer

9 years ago

Date of purchase: 13/05/2016

Easy to use. Great deals.

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About lastminute.com.au

The ultimate travel companion when it comes to booking last minute hotels, flights, holiday packages, car hire and experiences. From luxe city stays to long weekend escapes, lastminute.com.au has good value last minute deals. If you need help with your booking, chat now to our Virtual Agent

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1800 782 327

The Angel Building, London, Greater London, EC1V4EX, United Kingdom