How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

lastminute.com.au Reviews

https://www.lastminute.com.au/?brandcid=LASTMINUTE-AU.FEEFO.HEADER

lastminute.com.au is your ultimate travel companion when it comes to booking last minute hotels, flights and experiences.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 13,176 reviews

Trusted Customer

1 year ago

Date of purchase: 13/09/2023

Rubbish service

Disgusting service , I will never book anything through last minute

1

See full customer review

Trusted Customer

1 year ago

Date of purchase: 11/09/2023

Same a as other apps.

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 11/09/2023

Lovely property and also great customer service

0

See full customer review

ID

Ilona Diessner

1 year ago

Date of purchase: 10/09/2023

What Ilona Diessner said about lastminute.com.au:

OK

Booking the accommodation was good but checking info was another story.

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 01/09/2023

Using AI chat -disaster. Not understanding me. Plus non refundable

Terrible. Booking was fine. But response to change request - appalling Using AI chat fir an important request like cancellation then imposing a $600 cancellation fee via AI chat with no ability...

Read all

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 31/08/2023

Hassle free booking at Great prices

Easy to book online and truly at the last minute. Quality hotels listed at great prices. When I had an issue the online chat function was quick and the customer service rep was so friendly and easy...

Read all

1

See full customer review

AB

Alan Brown

1 year ago

Date of purchase: 01/09/2023

What Alan Brown said about lastminute.com.au:

Brilliant budget accommodation

Very clean and comfortable room Easiest check in and out. Amazing kitchen facilities Best priced accommodation in Whyalla

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 30/08/2023

Easy to use but did default to another countries page.

Once I navigated to the correct country page, it was easy enough to use and find good priced flights

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 15/08/2023

Our accommodationwas convenient & accessible to multiple dining experiences

The experience was very satisfactory & meet my accommodation needs perfectly

0

See full customer review

AM

Adnan Mulaibrahimovic

1 year ago

Date of purchase: 21/08/2023

What Adnan Mulaibrahimovic said about lastminute.com.au:

Excellent customer service, she took the time needed to understand my needs. Thank you!

0

See full customer review

Not received a review invite?

About lastminute.com.au

The ultimate travel companion when it comes to booking last minute hotels, flights, holiday packages, car hire and experiences. From luxe city stays to long weekend escapes, lastminute.com.au has good value last minute deals. If you need help with your booking, chat now to our Virtual Agent

Read all

1800 782 327

The Angel Building, London, Greater London, EC1V4EX, United Kingdom