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ExoticDirect Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,963 reviews

Trusted Customer

Feefo Verified

1 year ago

Amy

ExoticDirect

1 year ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Trusted Customer

Feefo Verified

1 year ago

N/A

Trusted Customer

Feefo Verified

1 year ago

Happy customer

Great service and easy to claim, no trouble at all. Just answered the questions on the form honestly and had great communication with the vet and exotic direct.

Amy

ExoticDirect

1 year ago

Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful. Kind regards The Exotic Direct Team

Trusted Customer

Feefo Verified

1 year ago

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Trusted Customer

Feefo Verified

1 year ago

Very friendly and professional

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Trusted Customer

Feefo Verified

1 year ago

Super Easy and Efficient!

Amy

ExoticDirect

1 year ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Ms Kellie Mitchell

Feefo Verified

Liverpool

1 year ago

What Ms Kellie Mitchell said about ExoticDirect:

Excellent company

Excellent exotic pet insurance company would highly recommend. Amazing customer service.

Amy

ExoticDirect

1 year ago

Hello, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

Mr Tony Downs

Feefo Verified

Sheerness

1 year ago

What Mr Tony Downs said about ExoticDirect:

Great Insurance for our Parrot.

policy covers almost all my needs. Simple to apply for and renew. Not had experience of making a claim but feel confident it will go smooth should I need to claim in the future.

Amy

ExoticDirect

1 year ago

Hi, Thank you for taking the time to leave feedback, its much appreciated! Kind Regards, The Exotic Direct Team :)

Mr Wayne Lea

Feefo Verified

Leek

1 year ago

What Mr Wayne Lea said about ExoticDirect:

Quick and easy

I found it easy straight forward to insure my pet Would recommend to anyone

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team :)

Ms Millie Law

Feefo Verified

London

1 year ago

What Ms Millie Law said about ExoticDirect:

Real human at end of phone line 👍

The customer service is good there is a live human at the end of the phone line if you have any concerns. The costs are not the lowest but they do cover a wide range of animals. The process is via...

Amy

ExoticDirect

1 year ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be so happy to hear this. Thanks for the great feedback on our claims service. Kind regards The Exotic Direct Team :)

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