Person on phone very helpful with sorting my policy after losing one of my chinchillas, and helpful with processing of claim
Amy
ExoticDirect
1 year ago
Hi there,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Been with you for a while now and so far I have no complaints.
What can I say about? well for me it is Excellent.
Amy
ExoticDirect
1 year ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards,
The Exotic Direct Team
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MM
Mr Peter Manning
Feefo Verified
Mendlesham
1 year ago
What Mr Peter Manning said about ExoticDirect:
Excellent company
Very friendly and helpful I got all my x6 reptiles insured so very happy with the service I received
Eva
ExoticDirect
1 year ago
Hi Peter,
thank you so much for the positive review! we are grateful you have trusted us to keep your pets safe.
Kind regards,
The Exotic Direct Team :)
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Miss Toni Manning
Feefo Verified
1 year ago
Eva
ExoticDirect
1 year ago
Hi Toni,
Thank you so much for the five star feedback!
Kind regards,
The Exotic Direct Team :)
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ML
Mrs Tracey Lumley
Feefo Verified
London
1 year ago
What Mrs Tracey Lumley said about ExoticDirect:
Fantastic and reliable
Excellent renewal experience, didn’t need to do anything.
Have been with Exotic for years.
Always had a good experience and always helpful when I needed it.
Definitely recommend.
Eva
ExoticDirect
1 year ago
Hi Tracey,
Thank you so much for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards,
The Exotic Direct Team :)
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MK
Mrs Ramla Kamruddin
Feefo Verified
Sudbury
1 year ago
Eva
ExoticDirect
1 year ago
Hi Ramla,
Thank you so much for taking the time to leave a review!
Kind Regards,
The Exotic Direct Team
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MB
Mrs Rosemary Bolter
Feefo Verified
Hertfordshire
1 year ago
Eva
ExoticDirect
1 year ago
Hi Rosemary,
Thank you for taking the time to leave feedback, its much appreciated!
Kind Regards,
The Exotic Direct Team :)
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MS
Mr Philip Spark
Feefo Verified
1 year ago
Eva
ExoticDirect
1 year ago
Hi Phillip,
thank you so much for the 5 stars!
Kind regards,
The Exotic Direct Team
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MW
Miss Nicole Wallis
Feefo Verified
Middlewich
1 year ago
Eva
ExoticDirect
1 year ago
Hey Nicole,
Thank you for the five star feedback! it means a lot.
Kind regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Fantastic company
I have used Exotic Direct for a lot of years
For my bird and i have to say this company is excellent.
Very easy to contact and they are quick to respond.
Very helpful staff.
Prices i find very...
Read more
Eva
ExoticDirect
1 year ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards,
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.