The renew process was easy and explained well in the email, ive not had to make a claim as yet for our tortoise, but glad I have insurance cover incase she falls unwell.
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Trusted Customer
Feefo Verified
2 days ago
Easy to renew and prices are good aswell
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Trusted Customer
Feefo Verified
2 days ago
Always polite and happy to help when you call tgem
The service is excellent and when you phone them up they are always willing to help you with anything and nothing is too much trouble.
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MB
Miss Christine Bentley
Feefo Verified
5 days ago
Catherine
ExoticDirect
3 days ago
Thanks for the five-star feedback, it means a lot.
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MD
Miss Carol Duncan
Feefo Verified
GBR
5 days ago
What Miss Carol Duncan said about ExoticDirect:
Amazing from start to finish.
Catherine
ExoticDirect
3 days ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
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Trusted Customer
Feefo Verified
5 days ago
Very helpful and much needed for our two Congo African Greys which I had for many years
Catherine
ExoticDirect
3 days ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
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Trusted Customer
Feefo Verified
18 days ago
Easy to contact. Quick, simple to renew. Lovely customer service people.
Catherine
ExoticDirect
3 days ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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MA
Mr Clayton Armstrong
Feefo Verified
GBR
19 days ago
Kieran
ExoticDirect
10 days ago
Thanks for the five-star feedback, it means a lot.
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MM
Mrs Violet-Anne Macleod
Feefo Verified
GBR
20 days ago
What Mrs Violet-Anne Macleod said about ExoticDirect:
It was easy to choose a quote for our tortoises , haven't had to make a claim yet but I'm sure it will be straightforward if I do .
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Trusted Customer
Feefo Verified
24 days ago
Easy online form, received email with insurance policy quickly.
Thank you.
Kieran
ExoticDirect
10 days ago
Thank you for leaving a review, the team at Exoticdirect are glad to hear you’ve been pleased with the service.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.