The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...
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Amy
ExoticDirect
1 year ago
Hello ,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards
The Exotic Direct Team
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Mrs Lesley Smithers
Feefo Verified
Orpington
1 year ago
What Mrs Lesley Smithers said about ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
Amy
ExoticDirect
1 year ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards
The Exotic Direct Team
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Miss Kate Rathbone
Feefo Verified
Widnes
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Awesome
Very quick to sort out my vets bill
Hassle free and worked well with my vet.
Prompt payment so stress free
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the great feedback on our claims service.
Kind regards
The Exotic Direct Team
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Mrs Debbie Ballad
Feefo Verified
Cheddington
1 year ago
What Mrs Debbie Ballad said about ExoticDirect:
Excellent
Excellent service very friendly, always quick with delivery
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
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Miss Joanne Kilty
Feefo Verified
Wallasey
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
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MP
Mr George Parsons
Feefo Verified
1 year ago
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Set my mind at ease
Easy to use and quick
Amy
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
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Mrs Donna Barrett
Feefo Verified
Stevenage
1 year ago
What Mrs Donna Barrett said about ExoticDirect:
Very pleased with speed and courtesy of the claim handling
Very satisfied with speed and manner in which my claim was settled.
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the great feedback on our claims service !
Kind regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
1 year ago
Simple renewal
Simple renewal
Amy
ExoticDirect
1 year ago
Hello,
Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
Amy
ExoticDirect
1 year ago
Sorry, I meant our renewal process was simple!
Thanks - Amy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.