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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

310

29

1

0

0

340

ratings over the past year

Displaying all 1,231 reviews
KH
Kelly Hickley
8 days ago
Date of purchase: 16/06/2025
JL
Judith Leach
Oldham
11 days ago
Date of purchase: 13/06/2025
What Judith Leach said about Education Mutual:
Excellent Service
Excellent friendly and helpful service always. Nothing is too much trouble and fast response times to queries. Easy to use claims procedure.
Trusted Customer
12 days ago
Date of purchase: 11/06/2025
Renewal of Contract
Excellent communication and very quick response.
Trusted Customer
12 days ago
Date of purchase: 10/06/2025
Easy to use and not time consuming
Using the portal is very straight forward and is updated regularly so you can see at what stage each claim is. Staff are always very friendly and helpful.
Trusted Customer
12 days ago
Date of purchase: 09/06/2025
Would highly recommend
Fantastic, professional, excellent service.
HE
Helen
Winsford
12 days ago
Date of purchase: 11/06/2005
What Helen said about Education Mutual:
Gold Star Service
We have been with Educational Mutual for the last 12 months and found their service to by 5 star. The process for making a claim is quick and easy and only a GP Fit note is required as evidence. We...

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JH
Jenny Harrison
13 days ago
Date of purchase: 08/05/2025
What Jenny Harrison said about Education Mutual:
Great customer service - prompt replies to any emails/queries - Joy has been very helpful, would highly recommend.
Trusted Customer
14 days ago
Date of purchase: 05/06/2025
Great customer service. Brilliant services available for all staff.
EG
Ellen Griffin
Swanley
16 days ago
Date of purchase: 06/06/2025
What Ellen Griffin said about Education Mutual:
First Class Staff Absence Insurance
We have found Education Mutual to be nothing but professional, helpful and friendly. They have made the headache of staff absences much easier to handle and using the premium grade cover means that...

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NM
Nikki Mitchell
Holmer Green
16 days ago
Date of purchase: 05/06/2025
What Nikki Mitchell said about Education Mutual:
Excellent Customer Service and User friendly portal
Our school has used EM for almost one year now and I have been really impressed with their service and care. Having worked with other insurance companies, I find EM's portal much more user friendly...

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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.