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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

314

19

0

0

0

333

ratings over the past year

Displaying all 911 reviews
LR
Louanne Roberts
Huddersfield
1 day ago
Date of purchase: 23/07/2024
What Louanne Roberts said about Education Mutual:
Working with Dee at EM is always an enjoyable experience! She is knowledgeable & so very helpful & nothing is too much trouble. I just wish all our suppliers were like Dee.
Trusted Customer
2 days ago
Date of purchase: 08/07/2024
All of the staff are exceptionally helpful with any queries I have. Excellent customer service.
MW
Michalla Williamson
Bolton
3 days ago
Date of purchase: 23/07/2024
What Michalla Williamson said about Education Mutual:
Fantastic service from start to finish. Communication is very good and the portal is so easy to use. Customer service is always at the end of the phone for advice. I would recommend to anyone. Perfect
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Trusted Customer
4 days ago
Date of purchase: 20/06/2024
Excellent service...signing up for a 2nd year! Portal - easy to use Chat - extremely useful Operators - friendly and patient! Pay Out - Frequent and informative
Trusted Customer
7 days ago
Date of purchase: 18/07/2024
Joy is a fantastic client handler - she is professional, responsive and helpful. She is a key reason we choose to stay with Education Mutual. I am also pleased that claims are dealt with efficiently
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RM
Richard Mears
Llandeilo
9 days ago
Date of purchase: 17/07/2024
What Richard Mears said about Education Mutual:
Excellent support from a designated manager., easy to set up and administer through the portal
SC
Sarah Cole
Solihull
9 days ago
Date of purchase: 15/07/2024
What Sarah Cole said about Education Mutual:
They are always pleasant and helpful and the site is easy to use.
Trusted Customer
10 days ago
Date of purchase: 08/07/2024
Very helpful and professional. Ellie is always very pleasant and nothing is too much trouble for her to sort.
Trusted Customer
10 days ago
Date of purchase: 15/07/2024
quick response to queries, help with completing claim information. Professional, polite service
Trusted Customer
14 days ago
Date of purchase: 25/06/2024
Our customer service contact is wonderful, she is helpful, care and considerate. Nothing is to much trouble, she makes managing the system easy. the system keeps track of my clams, staff and holidays
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.