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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

321

30

1

0

0

352

ratings over the past year

Displaying all 1,249 reviews
CJ
Claire Jones
Cardiff
10 hours ago
Date of purchase: 09/07/2025
What Claire Jones said about Education Mutual:
Professional and friendly service
Dawn was professional, thorough, and super friendly.
DM
Deborah Metcalfe
Manchester
2 days ago
Date of purchase: 07/07/2025
What Deborah Metcalfe said about Education Mutual:
Brilliant customer service
Very approachable, helpful, easy to use website covers all sickness etc
Trusted Customer
5 days ago
Date of purchase: 04/07/2025
Very good customer service
Great service
RN
Ronnie Naylor
Plymouth
5 days ago
Date of purchase: 23/06/2025
What Ronnie Naylor said about Education Mutual:
Excellent Service Received from Education Mutual
Very good service. Tom is always very helpful and replies very quickly to my queries. Nothing is too much trouble for him. He is always pleasant and accommodating.
Trusted Customer
6 days ago
Date of purchase: 03/07/2025
Excellent staff
Staff are always very helpful and nothing is too much trouble
Trusted Customer
7 days ago
Date of purchase: 02/07/2025
LT
Lisa Taylor
Huddersfield
7 days ago
Date of purchase: 30/06/2025
What Lisa Taylor said about Education Mutual:
Outstanding Service
Dee is always extremely helpful and knowledgeable.
Trusted Customer
7 days ago
Date of purchase: 30/06/2025
Joy responds to my emails promptly and is willing to assist wherever possible.
Trusted Customer
7 days ago
Date of purchase: 01/07/2025
Trusted Customer
8 days ago
Date of purchase: 30/06/2025
Excellent!
Excellent, helpful staff and clear information.
About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.