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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

305

27

1

0

0

333

ratings over the past year

Displaying all 1,222 reviews
Trusted Customer
3 years ago
Date of purchase: 11/10/2021
Excellent
The service we receive from Education Mutual is absolutely fantastic. The customer service from our account manager Gemma is second to none, she is always extremely friendly and helpful.
Trusted Customer
3 years ago
Date of purchase: 13/10/2021
Since buying into this service, from an Admin point of view, the experience to date had been very positive. Any queries are always dealt with in a very timely manner.
PA
Portia Alderton
3 years ago
Date of purchase: 13/10/2021
What Portia Alderton said about Education Mutual:
Excellent service and helpful staff
I would definitely recommend Education Mutual to other schools. The staff are always polite and helpful with issues being resolved quickly. Claims are paid out promptly and there is an good...

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Trusted Customer
3 years ago
Date of purchase: 12/10/2021
Excellent service
I have worked with Education Mutual over the last year and the service Gemma Bradbury gives me is brilliant, nothing is too much trouble. I highly recommend the company.
KT
Kath Trippett
3 years ago
Date of purchase: 12/10/2021
What Kath Trippett said about Education Mutual:
Great service
Our contact replies swiftly and professionally. Nothing is too much trouble for her and every query is resolved with with patience.
LW
Liam Wilson
3 years ago
Date of purchase: 12/10/2021
What Liam Wilson said about Education Mutual:
Brilliant!
I am a School Business Manager of a school in Huddersfield and we decided to make the switch from another popular insurance provider to Education Mutual three years ago; mainly due to financial...

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Trusted Customer
3 years ago
Date of purchase: 12/10/2021
Great customer service
Really helpful team; good online portal; and also great to know it is a mutual organisation. Happy to recommend!
DM
Debi Metcalfe
3 years ago
Date of purchase: 12/10/2021
What Debi Metcalfe said about Education Mutual:
Excellent customer service !
Gemma Bradbury is wonderful extremerely helpful and makes dealig with educational mutual as pleasure. Thank you Gemma Nothing is too much trouble !
Trusted Customer
3 years ago
Date of purchase: 11/10/2021
Thoroughly recommend!
Education Mutual are a breath of fresh air! Incredibly helpful staff, an easy to use portal for updating staff records and prompt payment when you need to claim. Far better than any other insurance...

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Trusted Customer
3 years ago
Date of purchase: 07/10/2021
Education Mutual a professional yet friendly Team who know their stuff.
They are so friendly yet professional and always go out of their way to assist with any portal issues although these are few and far between as it is so user friendly. Our Principals wouldn't be...

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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.