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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

302

27

1

0

0

330

ratings over the past year

Displaying all 1,222 reviews
VB
Vicky Jones-Boast
3 years ago
Date of purchase: 15/10/2021
What Vicky Jones-Boast said about Education Mutual:
Excellent customer service
The staff are excellent, nothing is ever too much trouble and the best bit... they actually care!
SB
Susan Braithwaite
3 years ago
Date of purchase: 14/10/2021
What Susan Braithwaite said about Education Mutual:
Gemma Bradbury was fantastic as usual. Always helpful, polite and extremely efficient.
Trusted Customer
3 years ago
Date of purchase: 14/10/2021
Brilliant service!
Education Mutual (for our staff absence insurance) have revolutionised my life! What was once a very complicated, time consuming process is now efficient, swift and without complication. There is...

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KL
Kath Lee
Letchworth Garden City
3 years ago
Date of purchase: 14/10/2021
What Kath Lee said about Education Mutual:
Excellent Customer Service
We have been using Education Mutual for three years and have found them to offer excellent service. Any queries are dealt with by our contact (Gemma) efficiently and nothing is too much trouble. ...

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Trusted Customer
3 years ago
Date of purchase: 14/10/2021
Great and friendly support!
My account manager Dee Linacre has always been quick to respond to any queries I have over claims and general IT issues. She is always supportive, positive and cheery in her communications, be this...

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Trusted Customer
3 years ago
Date of purchase: 14/10/2021
Excellent customer service. Dee is always very helpful and personable.
SC
Stef Carpenter
3 years ago
Date of purchase: 14/10/2021
What Stef Carpenter said about Education Mutual:
Great customer serivce.
I am new to using the portal, but my contact at Education Mutual, Dee, has been absolutely fantastic. She is so helpful, knowledgeable and responsive as well as being friendly and approachable. She...

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CH
Christine Hewitson
3 years ago
Date of purchase: 14/10/2021
What Christine Hewitson said about Education Mutual:
Excellent, informative, friendly service
Our account manager is helpful, informative, always keeping us right and if we have any issues always does her best to resolve them. I would definitely recommend EM to others.
JG
Jean Goodall
3 years ago
Date of purchase: 14/10/2021
What Jean Goodall said about Education Mutual:
I've been extremely impressed with how helpful and supportive the team are at Education Mutual. Nothing is too much trouble for them. They are always extremely pleasant and professional. I have...

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DS
Daniel Stenhouse
3 years ago
Date of purchase: 12/10/2021
What Daniel Stenhouse said about Education Mutual:
Excellent
This is an excellent company to deal with. Very easy to use online portal and simple claims process. Quick decisions and payouts. Competitively priced and good customer service.
About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.