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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,561 reviews

Eric Whelan

Feefo Verified

3 years ago

What Eric Whelan said about Dobies:

Excellent plants and delivery.

The Strawberry plants were in first class order on delivery and are now thriving in our garden. the processing and delivery of my order was very quick indeed.

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. I am pleased to hear the plants arrived in a good condition and are now growing well. Your comments regarding our service are welcomed. Kindest regards, Naomi, Dobies Customer Care.

Maureen Edgson

Feefo Verified

3 years ago

What Maureen Edgson said about Dobies:

Plant arrived ok but was so root bound it died

Naomi

Dobies

3 years ago

Thank you for leaving your review. I am sorry to hear of your disappointment with the plant you purchased. If you wish to discuss this further please contact our customer service team directly. Your valued comments are appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Good

Service was good, however one plant flourishing the other didn’t last a week

Ben Sinar

Dobies

3 years ago

Thank you for taking the time to provide us with feedback for your order. We are sorry to hear that one of your plants has not survived. I will email you directly regarding this.

Trusted Customer

3 years ago

Very good response from Dobies which I did not expect. Matter will be resolved end of August

Naomi

Dobies

3 years ago

Many thanks for updating your review. It is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Efficient and reliable.

Ben Sinar

Dobies

3 years ago

Thank you for your five star review of our service.

Philip Edmonds

Feefo Verified

3 years ago

What Philip Edmonds said about Dobies:

Excellent service as usual

Ben Sinar

Dobies

3 years ago

Thank you so much for your great review, we're so pleased that you're happy with the products and service we are providing.

Trusted Customer

Feefo Verified

3 years ago

Replacement Plants

Received replacement for my dead plants. Plants received in good condition & has been planted & it's growing.

Ben Sinar

Dobies

3 years ago

Thank you for your great review. I'm so sorry to hear that the original order arrived dead - this is certainly not the standard of product or service we strive to provide, and I do apologise for this. However, I am pleased to hear that a replacement order was arranged for you, and that they have arranged in good condition, and seem to be flourishing. Thank you for your custom.

David Pentycross

Feefo Verified

3 years ago

What David Pentycross said about Dobies:

Good quality plants at a good price growing well and fast delivery happy customer

Ben Sinar

Dobies

3 years ago

Thank you for your wonderful review, it's great to hear you're so pleased with your order. I'm sure they're very striking!

Barry Allen

Feefo Verified

3 years ago

What Barry Allen said about Dobies:

Bare Root Strawberry plants

Very pleased with my purchase

Naomi

Dobies

3 years ago

Thank you for your great review. It is good to know you are happy with your order and appreciate your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Michael Pennington

Feefo Verified

3 years ago

What Michael Pennington said about Dobies:

excellent service

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your great review. It is lovely to hear you are happy with the service we provide and appreciate your comments. Kindest regards, Naomi, Dobies Customer Care.

Mike Lewis

Feefo Verified

3 years ago

What Mike Lewis said about Dobies:

Dobies offer good value

Next day response,first class customer service

Naomi

Dobies

3 years ago

Many thanks for leaving your 5 star review. I am pleased to hear we responded to your query quickly and everything was resolved with a replacement order. Your valued feedback is welcomed. Kindest regards, Naomi, Dobies Customer Care.

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