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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,561 reviews

Trusted Customer

Feefo Verified

3 years ago

Great Strawberry Runners

The strawberries I ordered from Dobies were received slightly later than advised, but I was informed of the delay. The strawberry runners I received arrived in excellent condition.

Megan

Dobies

3 years ago

Thank you for sharing your wonderful review with us, we are really grateful for your feedback. We apologise for any inconvenience caused by the delivery delay but we are pleased to hear you were kept up to date and are pleased with the plants received. Thank you for your 5 stars! Kindest regards, Meg. Dobies customer care.

Raymond Davies

Feefo Verified

Newcastle

3 years ago

What Raymond Davies said about Dobies:

Awful-Plant arrived in really poor shape; trying to nurse it back to health

Awful. Plant arrived in really poor shape. Nearly half the leaves were dead. I'm now trying to nurse it back to health. Dobies is more expensive than other garden centres but I thought I would get...

Megan

Dobies

3 years ago

We are sad to hear the poor experience you have had with us on this occasion, this certainly does not sound like the standard of service or quality we strive to provide our customers. Our customer service team are available 7 days a week and we are always more than happy to help with any concerns. We have contacted you directly to see if we can offer a suitable solution as soon as possible. Kindest regards, Meg. Dobies customer service.

Trusted Customer

Feefo Verified

3 years ago

5 stars for Dobbies again!

Fantastic quality plants, well packaged and in excellent condition ( and flowering!) Dobbies always provide a 5 star service!

Trusted Customer

Feefo Verified

3 years ago

At last I found a real bargain at Dibies

Before service us price. Dobies are notoriously expensive, perhaps overpriced, but I found a rare bargain of 48 (actually 52) strawberry plants for £10, so an offer not to be missed.

Naomi

Dobies

3 years ago

Thank you for your positive review. I am pleased to hear you were able to take advantage of one of our great offers and appreciate your comments. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Reallygood quality plants,

Quick delivery nice plants well done!

Naomi

Dobies

3 years ago

Many thanks for leaving your great review. I am pleased to hear the plants arrived promptly and you are happy with them. Your lovely feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Robert Bird

Feefo Verified

3 years ago

What Robert Bird said about Dobies:

Great customer service.

Very good web site and items were VFM. There was a problem with the delivered item . Dobie's sent a replacement by return of post and, ...allowed me to keep the original.! Every organisation makes...

Trusted Customer

Feefo Verified

3 years ago

Five star plants died planted in water weather so hot

Going plants dies quickly Placed in water die to heat wave

Megan

Dobies

3 years ago

Thank you for taking the time to share your review with us. We are ever so sorry but we do not fully understand your feedback, if you have any issues with the plants please do not hesitate to get in touch and our team will be more than happy to look into this further for you. Kindest regards, Meg. Dobies customer care.

Trusted Customer

3 years ago

They were out straight in watsr

Naomi

Dobies

3 years ago

I am sorry to hear your plants suffered as a result of being received during some hot weather. If you wish to further this query please contact our customer service team directly.

PHILIP Humphrey

Feefo Verified

3 years ago

What PHILIP Humphrey said about Dobies:

The experience was fine, delivery was as promised and the products were good.

Naomi

Dobies

3 years ago

Many thanks for your lovely review. It is great to know you are happy with the service we provide and appreciate your comments. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Very healthy plant, packed well and arrived at given time, now growing well

Naomi

Dobies

3 years ago

Thank you for leaving your great review. It is good to know the plant arrived well packed and on time. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Great Service

Good service and even though I had to chase refund for 1 item, it was then sorted promptly

Naomi

Dobies

3 years ago

Thank you for your positive review. I am sorry for any delay in issuing a refund for you but happy to see you are pleased with our service generally. Your valued feedback is welcomed. Kindest regards, Naomi, Dobies Customer Care.

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