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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,559 reviews

Evelyn Smith

Feefo Verified

3 years ago

What Evelyn Smith said about Dobies:

Great service as always

Great service as always. Plants well packaged and delivered on time. Good communication from the company

Hannah

Dobies

3 years ago

Thank you for your review. It is great to hear that you were happy with the service received and the condition of plants on arrival, we appreciate your feedback. Kindest regards, Hannah, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Pleased with everything about order. Thank you.

Very good service,

Amy

Dobies

3 years ago

Thank you for your wonderful review! It is great to hear that you were happy about all aspects of the order and we appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Good value

Yes good value but you always loses a few plug plants because of their size.

Hannah

Dobies

3 years ago

Bernard Partridge

Feefo Verified

Nothamtonshire

3 years ago

What Bernard Partridge said about Dobies:

Twice I ordered plants, twice Dobies messed up the order,there will NOT be a third time.

Emily

Dobies

3 years ago

Customer satisfaction is incredibly important to us and we always want to ensure our customers are happy with their order. We are sorry to hear that there was an error with your order, this is certainly not the standard of service we aim to provide. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with a resolution.

Derek Legg

Feefo Verified

3 years ago

What Derek Legg said about Dobies:

Good plantlets

The plantlets arrived looking good, despite the postal strike. They have all been transplanted and had good root systems. Well done.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that despite the postal issues your plants arrived looking well and you are happy with the strong root systems of the plants. Kind Regards, Amy, Dobies Customer Care

Sarah Simonds

Feefo Verified

Reading

3 years ago

What Sarah Simonds said about Dobies:

The plants arrived in very poor condition, many of them rotten away before I even potted them on.

Emily

Dobies

3 years ago

We are so sorry to hear that your order arrived in poor condition, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution.

Valerie Hobson

Feefo Verified

3 years ago

What Valerie Hobson said about Dobies:

Great service

Excellent service, good delivery and ant plugs look healthy

Megan

Dobies

3 years ago

This was fantastic to read thank you! We are so pleased to hear you are happy with the service and products received, thank you for sharing this with us. Kindest regards, Meg. Dobies customer care.

Valerie Hobson

3 years ago

Thank you for such a great service

Colin Carr

Feefo Verified

3 years ago

What Colin Carr said about Dobies:

Right on time

delivered on time, good quality

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that your order arrived on time and was up to our expected high standard. Kind Regards, Amy, Dobies Customer Care

Selby Armstrong

Feefo Verified

3 years ago

What Selby Armstrong said about Dobies:

Very

Very happy with purchase.

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that you were happy with the purchase received. Kind Regards, Amy, Suttons Customer Care

Kevin Frost

Feefo Verified

ST129NG

3 years ago

What Kevin Frost said about Dobies:

Not happy

You said 24hour delivery when ordering and all items bar one was in stock. You now seem to have no clue as to when I will get my plants

Megan

Dobies

3 years ago

We are truly sorry for the delay in delivering this order to you, this certainly is not the standard of service we strive to provide. We hope all is well with the plants you have received. Kindest regards, Meg. Dobies customer care.

Kevin Frost

3 years ago

Thank you for your apology it would be useful if you told me when my order will be completed.

Emily

Dobies

3 years ago

We can confirm your order was dispatched from us on the 30th August via Royal Mail. We trust this arrived to your safely. If this is not the case or there have been any issues, please contact our customer care team and they will be happy to assist.

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