How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,558 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent plug plants

Excellent healthy young plug plants now growing well

Megan

Dobies

3 years ago

We are thrilled to hear you are pleased with the excellent plants received, we are grateful for your feedback and hope they continue to thrive. Kindest regards, Meg. Dobies customer care.

Isobel Millard

Feefo Verified

Mid Wales

3 years ago

What Isobel Millard said about Dobies:

excellent in every way

arrived safely;well packaged;perfect!

Megan

Dobies

3 years ago

We can not thank you enough for your kind review, thank you! We are so pleased to hear you are happy with the standard and service received. Kindest regards, Meg. Dobies customer care.

Trusted Customer

Feefo Verified

3 years ago

Site very easy to use, order arrived as stated in very good condition.

Megan

Dobies

3 years ago

Wonderful to read! We are pleased to hear you found the order process easy to navigate and are happy with the standard of plants received. Thank you for taking the time to share your review with us. Kindest regards, Meg. Dobies customer care.

Susan Walley

Feefo Verified

Newcastle,Staffs

3 years ago

What Susan Walley said about Dobies:

Great service.Excellent healthy plants

The plants are very healthy with great root systems.They arrived very quickly and the packaging is very secure and all recyclable.However,I ordered 10 plants,but received 9.I didn't bother to...

Megan

Dobies

3 years ago

Thank you for your 5 star review! We are so pleased to hear you are happy with the service and plants received, we hope they continue to thrive 🌸 Please accept our sincerest apologies for the short delivery, we have arranged for the missing plant to be sent out to you as soon as possible. Kindest regards, Meg. Dobies customer care.

Dave Cundill

Feefo Verified

Hull

3 years ago

What Dave Cundill said about Dobies:

First rate service.

Spot on. I will purchase from them in the future.

Megan

Dobies

3 years ago

We are over the moon to hear you would use our services again, thank you so much for taking the time to share this with us. Kindest regards, Meg. Dobies customer care.

Brian Clark

Feefo Verified

3 years ago

What Brian Clark said about Dobies:

still waiting!

I am still waiting for delivery. I will give a better rating when received.

Megan

Dobies

3 years ago

We are truly sorry to hear you have not received your order, we can confirm it has been dispatched and we have contacted you directly to see if we can get to the bottom of this. Kindest regards, Meg. Dobies customer care.

Trusted Customer

Feefo Verified

3 years ago

Some of the plants were poor condition

Some of the plants did not live

Megan

Dobies

3 years ago

Thank you for taking the time to share your review. We are sorry to hear some of the plants have not survived, the extremely hot weather we have been experiencing this summer has taken its toll on many gardens. Kindest regards, Meg. Dobies customer care.

thomas fitzsimons

Feefo Verified

3 years ago

What thomas fitzsimons said about Dobies:

good plants and price.

all plants arrived in good condition, pleased.

Naomi

Dobies

3 years ago

Many thanks for your great review. It is lovely to hear the plants arrived safely and in a good condition. Your valued feedback is appreciated. Kindest regards, Dobies Customer Care.

Alan Hulme

Feefo Verified

3 years ago

What Alan Hulme said about Dobies:

Awful service

I've not received my order! It was ordered on 24th August. I have emailed about it but had no reply. Please can you look into this.

Naomi

Dobies

3 years ago

I am sorry to hear of the poor experiences with your order. I am not able to see any email contact from you otherwise we would have responded so apologies. I am sorry to hear the order has not been received. The majority of the order is showing delivered but there is one more component to the order which is out for delivery with Yodel our courier service today. I will email your directly to discuss this further with you. Many thanks for leaving your review. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Brilliant value

Excellent value for money and great selection. Plants always arrive in time and are still blooming

Naomi

Dobies

3 years ago

Many thanks for leaving your 5 star review. It is lovely to hear you are pleased with your selection of plants, they arrived on time and are still flowering. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo