Dear Naomi,
Thank you for shopping with us at Designers Guild and leaving your feedback. We value your returning custom. Enjoy your recent purchase.
Kind Regards
Debbie
Product reviews
Date of purchase: 26/06/2023
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Larry Sheeran
Feefo Verified
belfast
3 years ago
What Larry Sheeran said about Designers Guild:
a good start would be to actually deliver the rug - we have not yet received it!
D Paice
Designers Guild
3 years ago
Dear Larry,
Thank you for reaching out to us and we apologise there has been a delay to your order with the courier on this occasion. I believe Olga has been in touch and confirmed the rug is scheduled to be delivered tomorrow.
Please do reach out if we can be of any further assistance.
Kind Regards
Debbie
Very good service from ordering to chasing up delivery.
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping with us at Designers Guild and leaving your feedback. We know from time to time things may not run smoothly but we will always be on hand to sort any issues for our customers. Enjoy your new items and we look forward to serving you again soon.
Kind Regards
Debbie
Product reviews
Date of purchase: 19/06/2023
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Trusted Customer
Feefo Verified
3 years ago
beautiful towels
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping with us at Designers Guild and leaving your feedback. Enjoy your new towels and we look forward to serving you again soon.
Kind Regards
Debbie
My beautiful new umbrella arrived quickly and was very nicely packed in a cardboard tube.
D Paice
Designers Guild
3 years ago
Dear Ms Park,
Thank you for shopping at Designers Guild and leaving your feedback. Our umbrella's have been really popular, they make great gifts too, enjoy!
Kind Regards
Debbie
Very poor indeed.
It says Free returns. But in fact this turns out to mean free return if you take the item to a store in person!
No free postal returns at all.
And very costly postage too… £6.95 to...
Read more
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for contacting Designers Guild and leaving your feedback.
Can we ask were you saw the 'free returns' stated? All of our information online and within the shipment details states that we do not cover the cost of returns. Or items can be returned to our London stores or warehouse and this is free of charge in this instance. Sadly due to ever increasing courier costs we have to apply these charges.
We do offer free delivery over a spend of £150 or again you can click and collect from our London stores or warehouse.
If our phone lines are busy you can reach out to us via Live Chat.
Kind Regards
Debbie
Great service. I have used a couple of times and have had no problems at all. The delivery is very quick.
D Paice
Designers Guild
3 years ago
Dear Robert,
Thank you for returning custom to Designers Guild and leaving your feedback. Enjoy your new purchase and we look forward to serving you again soon.
Kind Regards
Debbie
Great customer service. Original, colourful designs and the staff really know their stuff.
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for your recent order with us at Designers Guild and leaving your lovely feedback on our service and products. Enjoy your new items and we look forward to serving you again soon.
Kind Regards
Debbie
Products wonderful
Service great
Not the best packaging compared with competitors leaving unblemished product delivery at risk - all my paint tins arrived dented
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for placing your order with us at Designers Guild and leaving your feedback. It is important to us to improve our services. Hope all goes well with the decorating!
Kind Regards
Debbie
Beautiful throw with vibrant colours. Matched the description which I saw in a magazine.
D Paice
Designers Guild
3 years ago
Dear Jennie,
Thank you for placing your order at Designers Guild and leaving your feedback. Enjoy your new through and we look forward to serving you again soon.
Kind Regards
Debbie
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.