Excellent service via UPS who delivered to their local pickup point which suits me better. Products also great :)
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping with us at Designers Guild and taking the time to leave your review. It is great UPS offer a collection point pick up now for our customers. Enjoy your new items and we look forward to serving you again soon.
Kind Regards
Debbie
I love these towels. I buy a couple each year to add to the collection. Beautifully soft and well made-they wash really well and last too.
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for your returning custom to Designers Guild and leaving your review. Our towels are extremely popular for there quality, they wash like new each time. A quick tumble keeps them lovely and soft too, enjoy!
Kind Regards
Debbie
Product reviews
Date of purchase: 30/06/2023
0
Share
Trusted Customer
Feefo Verified
3 years ago
As always, quality, service and delivery were excellent.
I would highly recommend Designers Guild
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for your returning custom to Designers Guild and leaving your lovely review. Always nice to hear from a fan 💚 Enjoy your recent purchase and we look forward to serving your again soon.
Kind Regards
Debbie
I took advantage of the latest sale and bought a runner, fitted sheet and a duvet cover set. The item arrived within few days and very well packaged. The runner was very sturdy with vivid colours and...
Read more
D Paice
Designers Guild
3 years ago
Dear Sohyung,
Thank you for shopping with us at Designers Guild and leaving your review and photo's! The items look great in your home! We are pleased you enjoyed your shopping experience and look forward to serving you again soon. Top tip, if you sign up to our mailing list you will be notified of upcoming promotions 😊 and exclusive offers!
Kind Regards
Debbie
Dear Customer,
Thank you for reaching out to us on Feefo, have you let our online team know about the fault? I will pass on your comments and if we can see some photo's we can look to get this replaced for you.
Kind Regards
Debbie
Trusted Customer
3 years ago
I have attempted to contact Designers Guild all day today on the phone - no one answers!
I originally asked for a replacement but in hindsight would like a full refund. I would also like a return label as do not feel I should have to bear the cost of posting this back to them. I await a response.
Jacqueline Graham
D Paice
Designers Guild
3 years ago
I apologise you have not been able to get through on our phone line today. During our sale period it is incredibly busy and we are trying to return calls and emails as quickly as possible. I am pleased I have been able to return your message on feefo today for you. I have already asked Olga in the online team to reach out to you, I will update her now you would prefer a refund on this occasion instead of a replacement and of course the collection will be free of charge due to fault within the product. We will also review the fault once we have the item back with us.
Kind Regards
Debbie
Product reviews
Date of purchase: 29/06/2023
0
Share
NS
Nora Sofalvi
Feefo Verified
3 years ago
What Nora Sofalvi said about Designers Guild:
Fast shipment, kind shop assistant, beautiful products
D Paice
Designers Guild
3 years ago
Dear Nora,
Thank you for shopping with us in store and online and leaving your lovely feedback. I will ensure to pass onto the team. We are pleased your find our products as beautiful as we do, enjoy and we look forward to serving you again soon.
Kind Regards
Debbie
Dear Customer,
Thank you for shopping with us at Designers Guild and leaving your feedback on the quality of our bed linen. We look forward to serving you again soon.
Kind Regards
Debbie
Product reviews
Date of purchase: 29/06/2023
0
Share
MH
Mrs j hall
Feefo Verified
3 years ago
What Mrs j hall said about Designers Guild:
Very efficient as always.
D Paice
Designers Guild
3 years ago
Dear Mrs Hall,
Thank you for returning to Designers Guild and placing your recent order. We value your feedback and look forward to serving you again soon.
Kind Regards
Debbie
Bought some Trasimeno Blue for the third time - beautiful colour, excellent quality. There is always the risk after a period of time that the next tin won't match exactly, but it did. Reliable,...
Read more
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping with us at Designers Guild and for taking the time for leaving your lovely feedback on our quality or products and service. As you mention there can be shading differences between batches but we aim to minimise differences as much as possible. Our decorators love our paint! Happy painting and we look forward to serving you again soon.
Kind Regards
Debbie
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.