How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Trusted Customer

Feefo Verified

3 years ago

Did not deliver what they promised.

Helpful in terms of saying an engineer would come out but no one turned up as promised. Called following day to be told the engineer had come out and said nothing could be done. This was at best...

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Apologies for missing the original appointment. From time to time technicians get beaten by the clock and simply run out of time hence asking to come the following day. Sorry that we were unable to assist you on this occasion, we hope the other company managed to resolve the issue. Kind Regards, The Dawes Doors Team

mrs

Feefo Verified

3 years ago

What mrs said about Dawes Doors:

Same day repair!

Up and over garage door, wouldn't do either! Bit of a panic as we couldn't leave it as it was. Rang DD doors and they came and repaired it the same day! A bit expensive, but well worth it for the...

Grande Digital

Dawes Doors

3 years ago

Good evening -- Thank you so much for the five star review. Great to hear we reached you on the same day of your enquiry. It's really appreciated by the team at Dawes Doors for sharing your experience after our recent visit. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

JENNY

Feefo Verified

Gnosall

3 years ago

What JENNY said about Dawes Doors:

Brilliant customer service and brilliant engineer

Outstanding made a phone call at around 11am engineer was at my house by 1pm 3 hrs later all done new motor fitted. Can not fault them super friendly and helpful would def recommend

Grande Digital

Dawes Doors

3 years ago

Good afternoon Jenny -- Thank you for taking the time to share your experience. Fantastic that we reached you 3 hours after your initial enquiry. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

chris

Feefo Verified

3 years ago

What chris said about Dawes Doors:

Informative did a good job

Grande Digital

Dawes Doors

3 years ago

Good afternoon Chris -- Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Percy

Feefo Verified

Middlesbrough

3 years ago

What Percy said about Dawes Doors:

Great service

Jordan got my garage door working after it hadn't been properly opened for over 10 years, he also cut down loads of the ivy that was in the way which was amazing of him. Very happy with the work

Grande Digital

Dawes Doors

3 years ago

Good afternoon Percy -- Thank you for taking the time to share your experience. We'll be sure to pass on your comments to the team and the technician who served you. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Pat

Feefo Verified

Northampton

3 years ago

What Pat said about Dawes Doors:

Brilliant job done by Engineer. Appointment booked Thursday - job completed next morning. Engineer friendly and efficient. Would highly recommend this Company.

Grande Digital

Dawes Doors

3 years ago

Good afternoon Patricia -- We are so pleased we were able to meet your expectations and the work completed was to your satisfaction. It's really appreciated that you took the time to write a review and sharing your positive experience. Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Very good service.

Very friendly and professional. Most impressed.

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

carl

Feefo Verified

Bradford

3 years ago

What carl said about Dawes Doors:

Good job allround

Quick responce time the engineer verey pleasant and professional

Grande Digital

Dawes Doors

3 years ago

Good afternoon Carl -- We are so pleased we were able to meet your expectations providing a professional service. It's really appreciated that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Excellent service

From the initial phone call, an engineer arrived within the hour, identified the problem and replaced the motor on my garage door. The engineer was friendly and efficient. It was expensive but...

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Initial call and booking was brilliant, even managed to get someone to visit us the same day. Engineer was professional and went through all the options couldn't fault him. However following that I...

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Great to hear the initial call and booking was brilliant and the technician who made the visit was professional. Sorry we were unable to assist you on this occasion but thank you for considering Dawes Doors. Your feedback will be shared with our management team. Kind Regards, The Dawes Doors Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo