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Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

mrs

Feefo Verified

3 years ago

What mrs said about Dawes Doors:

Professional Company

A very professional approach. I was telephoned by Mark to say when he expected to arrive at our property. He was a very pleasant gentleman who explained the problem with my garage door and said that...

Grande Digital

Dawes Doors

3 years ago

Good morning Mrs Washington -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit and the work completed was to your complete satisfaction by the technician. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

jason

Feefo Verified

Norwich

3 years ago

What jason said about Dawes Doors:

Stunning response time

Finally a company with customer service at the core. Called to enquire about garage door opener arrived next day to quote. Needed ordered parts and 3 days later job done. Superb communication just...

Grande Digital

Dawes Doors

3 years ago

Good morning Jason -- What an absolutely wonderful review. The team at Dawes Doors cannot thank you enough for such feedback. We are delighted the technician managed to resolve the issue with your garage door and you found the communication and customer service the best you have experienced in a long time, we really cannot ask for more than that. Enjoy the rest of your day and thank you again for your kind words, it was our pleasure to serve you. Kind Regards, The Dawes Doors Team

john

Feefo Verified

3 years ago

What john said about Dawes Doors:

Excellent service.

Excellent Engineer and first class service

Grande Digital

Dawes Doors

3 years ago

Good evening John -- Many thanks for your kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Quick professional service by the engineer. (I am just waiting for the receipt!)

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. If you have not already received your receipt then please let us know and we can arrange to get this emailed to you. Kind Regards, The Dawes Doors Team

Trusted Customer

3 years ago

Receipt received on the same day.

SHARON

Feefo Verified

3 years ago

What SHARON said about Dawes Doors:

My garage door was repaired within two and a half hours from my phone call to Dawes Doors l was impressed thank you

Grande Digital

Dawes Doors

3 years ago

Good evening Sharon -- You are very welcome, it was our pleasure to assist you. We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

mrs

Feefo Verified

3 years ago

What mrs said about Dawes Doors:

When I rang for some help the person said there was no help they could give me ,I'm elderly and was struggling closeted new door but apparently there is nothing they can do

Grande Digital

Dawes Doors

3 years ago

Good afternoon Mrs Goodfellow -- First and foremost it was our pleasure to serve you with the new garage door installation. We are however sorry to hear the response regarding closing thew new door. Your comments will be shared with our management team who will look into this further. We have obviously since spoken and will do anything to help as you have a full parts and labour guarantee. Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

We are arranging for the technician to return and check the new door, so please expect a call in due course. Regards

mrs

3 years ago

I had a lovely phone call from Mr Lowe tody and all has been resolved the help I asked for is being given ,I'm very happy with my door it looks so clean and nice

mrs

3 years ago

Rob the fitter came this afternoon and has adjusted my garage door, it was a pleasure to have his help,myself and my husband can open and close the door easily Thank you toall concerned

alan

Feefo Verified

Cumbernauld

3 years ago

What alan said about Dawes Doors:

Happy to recommend

Excellent service on phone and excellent service at the door. Phoned on Tuesday night and the garage door was refurbished and serviced by midday on Wednesday

Grande Digital

Dawes Doors

3 years ago

Good evening Alan -- We are so pleased we were able to meet your expectations after the technicians visit and the work was completed the day after your initial enquiry. It's really appreciated that you took the time to write a five star review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Patricia

Feefo Verified

Doncaster

3 years ago

What Patricia said about Dawes Doors:

Verry Exoensive

A quick operation whilst the Technician had a csp of tea. I think the cost of £163.00 for 15 minutes work extortionate. I am a pensioner so had no choice in getting a repair quickly.

Grande Digital

Dawes Doors

3 years ago

Good morning Patricia -- Thank you for offering the technician a cup of tea. Customers absolutely have a choice as we are more than happy to provide a quote for the work involved. In most instances though we can do the repair on the same day during the same visit. We are checking if the OAP discount was applied to this job. Please bear with us while this is investigated. Kind Regards, The Dawes Doors Team

Gill

Feefo Verified

Irthlingborough

3 years ago

What Gill said about Dawes Doors:

Professional, friendly

The engineer was very professional and friendly. Fixed the door while he was here

Grande Digital

Dawes Doors

3 years ago

Good evening Gill -- It's really appreciated you taking the time out of your day and sharing your positive experience. Really nice feedback also for the technician who served you and your home and that he managed to resolve the issue on the same visit. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

MR Tim

Feefo Verified

3 years ago

What MR Tim said about Dawes Doors:

The Guy (Mark) arrived on time as promised and got my garage door problem sorted by using a second hand part from a previous job. This saved time and cost to me as another visit not needed. .I was...

Grande Digital

Dawes Doors

3 years ago

Good evening Tim -- Excellent to hear we got to you at the scheduled time. Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

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