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The Cumberland Reviews

https://www.cumberland.co.uk
Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,106

193

27

18

18

2,362

ratings over the past year

Displaying all 12,352 reviews
CU
Customer
Cockermouth
6 years ago
Date of purchase: 01/10/2018
What Customer said about The Cumberland:
Excellent
Excellent Staff nothing was to much trouble and they were very good explaining things to us
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CU
Customer
6 years ago
Date of purchase: 01/10/2018
What Customer said about The Cumberland:
Details were fully explained in a friendly manner, and any question posed was dealt with in a professional manner.
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Trusted Customer
6 years ago
Date of purchase: 01/10/2018
Excellent helpful service from all staff from Penrith Branch to Head Office. Toni has helped make the opening of my new accounts as smooth as possible, hopefully the switch will also progress well.
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Trusted Customer
6 years ago
Date of purchase: 29/09/2018
Great
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Trusted Customer
6 years ago
Date of purchase: 28/09/2018
Brilliant service. Slick process
Great communication Very efficient service
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CU
Customer
6 years ago
Date of purchase: 28/09/2018
What Customer said about The Cumberland:
Quick and easy to understand
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CU
Customer
6 years ago
Date of purchase: 27/09/2018
What Customer said about The Cumberland:
No fuss, and it was lovely to speak to a human being on the helpline.
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Trusted Customer
6 years ago
Date of purchase: 27/09/2018
Very helpful
From my first call the lady understood what I needed and got Ryan to call me back and he could not have been more helpful all throughout
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CU
Customer
cockermouth
6 years ago
Date of purchase: 31/08/2018
What Customer said about The Cumberland:
quick and easy
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CU
Customer
6 years ago
Date of purchase: 24/09/2018
What Customer said about The Cumberland:
I needed a small re-mortgage on my house and contact the Cumberland in Penrith on the recommendation of a close friend. The Cumberland did not disappoint; my excellent adviser, Barry, found the...

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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.