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The Cumberland Reviews

https://www.cumberland.co.uk
Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

2,058

193

27

16

18

2,312

ratings over the past year

Displaying all 12,165 reviews
Trusted Customer
6 years ago
Date of purchase: 22/02/2019
A very friendly hand through the process
Very receptive. Easy and clear communication. The documentary process of the re-mortgage is quite a heavy one, but my contact, Kerry Milligan, was very helpful at all stages.
1
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Trusted Customer
6 years ago
Date of purchase: 19/02/2019
It is good
0
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Trusted Customer
6 years ago
Date of purchase: 26/02/2019
Fantastic
Highly reccomend. Very friendly service and strees free
0
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CU
Customer
6 years ago
Date of purchase: 26/02/2019
What Customer said about The Cumberland:
Fantastic Service
Brilliant service with our mortgage advisor Victoria Rose, she helped me with my first mortgage and she was fantastic. She couldn't of helped me enough. A credit to The Cumberland.
2
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Trusted Customer
6 years ago
Date of purchase: 05/02/2019
Excellent in every respect!
The service provided was excellent in every respect.Sandra Watson dealt with our application from start to finish and was superb; very professional, knowledgeable, helpful, understanding, efficient,...

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3
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Trusted Customer
6 years ago
Date of purchase: 25/02/2019
Matthew Rooney was fantastic from start to finish. Very informative, very helpful and I would recommend him to anyone. Thank you!
2
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CU
Customer
Norwich
6 years ago
Date of purchase: 22/02/2019
What Customer said about The Cumberland:
Friendly, efficient service
The whole process was handled promptly and the product offered matched our needs perfectly. It was entirely stress free thanks in no part to the conveyancer handling our case.
1
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CU
Customer
6 years ago
Date of purchase: 15/02/2019
What Customer said about The Cumberland:
Very refreshing, like it used to be!
So refreshing after our previous experience at the hands of a big Bank to be treated as individuals, not be discriminated due to our ages or be rejected at the touch of a button.
0
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CU
Customer
6 years ago
Date of purchase: 20/02/2019
What Customer said about The Cumberland:
Brilliant
0
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CU
Customer
Braystones
6 years ago
Date of purchase: 22/02/2019
What Customer said about The Cumberland:
Excellent service
Adam looked after me and gave me great advice
0
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.