Costsaver Reviews

Thank you for your thoughtful feedback. We’re pleased to hear that the itinerary and balance of activities met your expectations, and that you found the Travel Director and Coach Driver to be competent. We sincerely regret that the hotel selection and meal experience did not meet the standards you anticipated. Your observations are invaluable and have been shared with the relevant teams to support ongoing quality improvements. We appreciate your past loyalty and are sorry to learn of your disappointment on this occasion.

Thank you for your kind and considered review. We are delighted to hear that your Travel Director and Coach Drivers provided such a professional and reassuring experience. It is equally gratifying to know that the itinerary, hotel selections, and coach comfort exceeded expectations. Your feedback is greatly appreciated.

Thank you for sharing your feedback with us. We're glad to hear about your positive experience. We appreciate you taking the time to share your experience.

Thank you for sharing your feedback about your trip! We're glad to hear about your experience. It sounds like you enjoyed the time with your Travel Director and the Coach Driver along with the itinerary. We appreciate you highlighting the accommodation and the nearby facilities. It's also great to know you enjoyed the optional extras and the free time. We're glad you had the opportunity to experience the Banff gondola and restaurant, and the scenery at the glacier. Thanks again for your review.

Thank you for your thoughtful review. It is reassuring to hear that the flexibility of optional excursions aligns well with individual preferences and budgets. While the hotels may not always be centrally located, your understanding of the cost-saving rationale is appreciated. We are especially pleased that the itinerary met your expectations and that both the Travel Director and Coach Driver delivered excellent service. Your balanced and constructive feedback is invaluable.

Thank you for sharing your experience. It is heartening to hear that both your Travel Director and Coach Driver demonstrated such professionalism and care throughout your journey. Their dedication to ensuring comfort, safety, and clear communication is commendable. We regret, however, that some of the hotel conditions did not meet expectations. Your feedback regarding maintenance issues is deeply valued and will be instrumental in guiding future improvements.

Thank you for your thoughtful review. We are delighted to hear that the itinerary was so well curated and that both the Travel Director and Coach Driver contributed meaningfully to your experience. Your appreciation of the attention to excursion timing reflects the care taken in planning. We’re truly pleased it made a positive impact on your journey.

Thank you for your five-star review of the Britain and Ireland Explorer. We appreciate you taking the time to share your feedback. We understand your comments regarding Stonehenge and the countryside. Thanks again for your review.

Thank you for taking the time to share your review. We are truly sorry to hear that your experience with us did not meet expectations, and we sincerely apologise for any disappointment or inconvenience caused. Please be assured that our Guest Relations Department is currently reviewing the details of your case. We kindly ask for your patience, as a full response may take up to four weeks.