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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,422 reviews

Trusted Customer

Feefo Verified

14 days ago

Citalia holiday in Sardinia

The whole process of enquiring, booking, holidaying and customer service contact when the flight time changed was excellent. The hotel was so good for relaxing too. We wouldn’t hesitate to book...

Product reviews

Date of purchase: 26/06/2026

Trusted Customer

Feefo Verified

14 days ago

Beautiful Italy

Easy to tailor your holiday to suit you. Information sent and also an emergency contact no. Hassle free transfers and as we were going to three different destinations, travel can be exhausting...

Product reviews

Date of purchase: 26/06/2026

Carole Anne Higgins

Feefo Verified

GBR

14 days ago

What Carole Anne Higgins said about Citalia Holidays:

Perfect arrangements for us as we are not the best walkers!

Everything from beginning to end was arranged for us which was brilliant. The accommodation was great in each of the three venues. Personally I enjoyed Venice with all the little canals and bridges....

Product reviews

Date of purchase: 22/06/2026

Trusted Customer

Feefo Verified

15 days ago

Excellent service. Staff were courteous and helpful and made our stay in Matera very special.

Product reviews

Date of purchase: 25/06/2026

Justin Williams

Feefo Verified

GBR

15 days ago

What Justin Williams said about Citalia Holidays:

Highly recommended

Easy to book on-line, great selection of very nice hotels, private transfers and good communications.

Product reviews

Date of purchase: 26/06/2026

Trusted Customer

Feefo Verified

15 days ago

Exceptional Service

The arrangements, communication, transfers, flights, hotel and event booking were absolutely impeccable - thank you Lucia Ellis! We’ve been travelling with Citalia for many years and would thoroughly...

Product reviews

Date of purchase: 25/06/2026

Trusted Customer

Feefo Verified

16 days ago

Disappointing hotel

Lack of any contact during our stay. Hotel not 4 star no tissues, body lotion or bathrobes. No dinner on site as restaurant was closed. Breakfast ok but nothing special lunch toasted sandwich. This...

Amber

Citalia Holidays

12 days ago

Thank you for your feedback. We appreciate you taking the time to complete this survey. We have sent your comments to the relevant departments to review as we take all feedback seriously to help improve our services. Thank you again Citalia Holidays.

Product reviews

Date of purchase: 20/06/2026

Carol Cockcroft

Feefo Verified

GBR

16 days ago

What Carol Cockcroft said about Citalia Holidays:

Great service whem bookiing to infirmation supplied, great transfer and a lovely hotel.

Product reviews

Date of purchase: 25/06/2026

Lesley Morgan

Feefo Verified

GBR

16 days ago

What Lesley Morgan said about Citalia Holidays:

Woukd always use Citalia for Italy holidays

Professional and helpful service at booking and on follow up queries which were answered promptly. Great service at all pick up Locations including airport, ferries, hotel where Citalia reps were...

Product reviews

Date of purchase: 24/06/2026

Margaret Hammerton

Feefo Verified

GBR

16 days ago

What Margaret Hammerton said about Citalia Holidays:

Great stay at Hotel Giberti in Verona

Hotel Giberti was perfect for us, especially the temperature of the rooms for us Brits! Breakfasts were lovely, with plenty of choice. One thing I would perhaps add, as I fell in the bathroom on the...

Product reviews

Date of purchase: 24/06/2026

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Citalia Holidays Reviews

How would you rate your stay at Alba Palace HotelMore reviews of this product (9,436)View product websiteThey were all good

How would you rate your stay at Fragrance Hotel St.PeterMore reviews of this product (9,436)View product websiteThere was no evening meal on the Sunday. We were shown on a map to a restaurant that was open, but it was a bit of a walk for us.

How would you rate your stay at Grand Hotel Royal ViareggioMore reviews of this product (9,436)View product websiteIt was all good.

How would you rate your stay at Hotel Casa Verardo - Residenza D EpocaMore reviews of this product (9,436)View product website

How would you rate your stay at Aquatio Cave Luxury Hotel and SpaMore reviews of this product (9,436)View product websiteUnique hotell and location in the heart of Matera. Service was prompt and efficient .

How would you rate your stay at Borgobianco Resort and SpaMore reviews of this product (9,436)View product websiteWe were given a disabled room under the restaurant and next to the bar. It was noisy and disappointing.

How would you rate your stay at Grande Albergo AlfeoMore reviews of this product (9,436)View product websiteGreat city centre location.

How would you rate your stay at Hotel Costazzurra Museum & SpaMore reviews of this product (9,436)View product websiteGood parking. Very helpful staff. Only drawback was bath and no shower.

How would you rate your stay at Hotel Nazionale.More reviews of this product (9,436)View product websiteGreat location. Excellent room and very helpful staff.

How would you rate your stay at Hotel Plaza OperaMore reviews of this product (9,436)View product websiteCity centre location good. More relaxed lounge area would have been nice.

How would you rate your stay at Hotel Villa Belvedere.More reviews of this product (9,436)View product websiteI cannot rate this high enough despite parking costs and challenges. All hotel personnel helpful, efficient and friendly.

How would you rate your stay at Il Vecchio HotelMore reviews of this product (9,436)View product websiteGreat location, difficult parking but staff very helpful.

How would you rate your stay at Palazzo PrestaMore reviews of this product (9,436)View product websiteLack of bar facilities and offsite breakfast were made up for by excellent service and outdoor area.

How would you rate your stay at Relais Santa Anastasia.More reviews of this product (9,436)View product websiteFantastic location. Outdoor area and pool great. Staff friendly and helpful.

How would you rate your stay at Starhotels Michelangelo.More reviews of this product (9,436)View product websiteGood location. Helpful staff.

How would you rate your stay at Hotel Villa Belvedere.More reviews of this product (9,436)View product websitePerfect location. Beautiful traditional style hotel and welcoming / attentive service.

How would you rate your stay at Due Torri.More reviews of this product (9,436)View product websiteExceptional and outstanding levels of service and comfort Wholeheartedly recommend

How would you rate your stay at Hotel La SorgenteMore reviews of this product (9,436)View product websiteOne chair on the balcony not two and no table. Not a four star hotel. Nice pool.

How would you rate your stay at Grand Hotel SpiaggiaMore reviews of this product (9,436)View product websitethe hotel staff were excellent as was most of the food

How would you rate your stay at GibertiMore reviews of this product (9,436)View product websiteIt was just right for us, within walking distance to the Arena and elsewhere. It felt safe. Opposite the hotel was a lovely cafe with lovely food.

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