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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,225 reviews

Christopher Thomas

Feefo Verified

GBR

20 days ago

What Christopher Thomas said about Citalia Holidays:

Excu

Very professional service and a well put together holiday including excellent transfers Very good customer service from Helen

Product reviews

Date of purchase: 04/05/2026

Trusted Customer

Feefo Verified

20 days ago

Very straightforward from start to finish. Lovely hotel.

Product reviews

Date of purchase: 03/05/2026

Trusted Customer

Feefo Verified

21 days ago

First time with Citalia

From the first contact enquiry to returning home after a very well organised holiday, everything was handled very well indeed. The knowledge and understanding of what we were hoping to achieve was...

Product reviews

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

21 days ago

Our trip to Sicily was truly wonderful.

The whole experience was fantastic. Booking the hotels was so easy. Lucia was really helpful in recommending hotels that suited our needs. All 3 hotels were in perfect locations so that we could...

Product reviews

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

21 days ago

Just a great experience from start to finish, professional and reliable. Linda was so helpful, and gave me lots of very useful advice, which made our experience seamless.

Product reviews

Date of purchase: 24/04/2026

Christina Harris

Feefo Verified

GBR

21 days ago

What Christina Harris said about Citalia Holidays:

Very beautiful area surprisingly unknown in UK, hardly heard an English voi

Lovely holiday in beautiful area, hotel excellent

Product reviews

Date of purchase: 30/04/2026

Trusted Customer

Feefo Verified

22 days ago

Good communication, great trip and a wonderful hotel.

Product reviews

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

22 days ago

Very detailed & professional service

Given a lot of assistance in getting the right holiday package to meet our requirements. Also was well informed from booking to departure

Product reviews

Date of purchase: 02/05/2026

Trusted Customer

Feefo Verified

23 days ago

Generally the service of Citalia was very good. However, On 2 occasions our transfer taxi was late and the Hotel Sorgente has received no booking for us which resulted in us having to change rooms...

Product reviews

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

23 days ago

Fantastic holiday to beautiful Italia

The travel consultants were really helpful and responsive. I was very impressed with their ability to respond quickly and their knowledge of Italy.

Product reviews

Date of purchase: 27/04/2026

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Citalia Holidays Reviews

How would you rate your stay at GirasoleMore reviews of this product (9,149)View product websiteThe hotel felt very dated breakfast never changed also located on a very busy road

How would you rate your stay at Porta Faenza.More reviews of this product (9,149)View product websiteSuperb hotel with character and a great location near the train station and city centre and restaurants

How would you rate your stay at Masseria MontenapoleoneMore reviews of this product (9,149)View product websiteBeautiful peaceful hotel in lovely area.

How would you rate your stay at Grand Hotel Baglioni Florence.More reviews of this product (9,149)View product websiteProbably the best of the hotels on the trip

How would you rate your stay at Hotel Nazionale.More reviews of this product (9,149)View product website

How would you rate your stay at Palazzo Caracciolo.More reviews of this product (9,149)View product websiteShame that such a truly wonderful hotel is now in such a dubious place - filthy and unsafe area. Will not be returning.

How would you rate your stay at Porta San MamoloMore reviews of this product (9,149)View product websiteThe least salubrious of the hotels on the trip. Apart from the lovely lady serving breakfast, service was pretty anonymous. No obvious bar or lounge area.

How would you rate your stay at Starhotels E.c.ho MilanoMore reviews of this product (9,149)View product websiteVery small room. Very personable service and great breakfast. Close to the station but not much else. Stylish interior.

How would you rate your stay at Brunelleschi.More reviews of this product (9,149)View product websitePerfect in every way, staff amazing and so helpful. Great breakfast, and super rooms, every attention to detail spot on.

How would you rate your stay at Regina ElenaMore reviews of this product (9,149)View product website

How would you rate your stay at Imperial TramontanoMore reviews of this product (9,149)View product websiteThe hotel is in a fantastic position and all the staff were lovely.

How would you rate your stay at Hotel La SorgenteMore reviews of this product (9,149)View product websiteDidn't have the feel of a 4* hotel. Pool not available during our stay. Food in restaurant disappointing.

How would you rate your stay at Patria Palace HotelMore reviews of this product (9,149)View product websiteEverything excellent apart from check-in. Told to wait because room not ready. Waited 2 hours. If we had been told this we could have left our luggage and started our sightseeing.

How would you rate your stay at Sextantio Le Grotte Della Civita.More reviews of this product (9,149)View product websiteExcellent experience, fascinating place. No restaurant or any place for snacks or coffee

How would you rate your stay at Trulli SoaveMore reviews of this product (9,149)View product websiteDisappointed with immediate surroundings. Much more picturesque streets nearby.

How would you rate your stay at Palazzo Leopoldo Dimora Storica and SPA.More reviews of this product (9,149)View product websiteIt was my birthday when I was there and Cotalia informed them of this. It would have been nice to get a small gift of a cake or a glass of wine.

How would you rate your stay at Porta San MamoloMore reviews of this product (9,149)View product websiteIt was my birthday when I was there and Citalia made them aware. A free glass of wine or a cake.

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