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Citalia Holidays Reviews

http://www.citalia.com/
Rated
Exceptional
Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

1,264

167

23

4

2

1,460

ratings over the past year

Displaying all 14,841 reviews
Trusted Customer
21 days ago
Date of purchase: 24/07/2025
Superb service, superb holiday.
I would 100% recommend Citalia. From the outset, when I submitted an online enquiry form, their service has been exemplary. Our consultant replied very quickly with an itinerary that was exactly what...

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Amber
Citalia Holidays
21 days ago
Thank you for your feedback and for taking time to complete this survey. We are delighted to read you had such a wonderful holiday! Citalia look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Richard Stokes
Guildford
23 days ago
Date of purchase: 24/07/2025
What Richard Stokes said about Citalia Holidays:
Great holiday overall.
Local staff were great. Head office staff did not provide the same level of service when we needed help The first hotel ( Borgo Tuscany ) was nice but we asked for two rooms together and also...

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Trusted Customer
23 days ago
Date of purchase: 24/07/2025
Excellent service from Citalia for my special Verona holiday
Excellent. Hotel Giberti was wonderful. All the staff were polite, friendly, professional and very helpful, especially Michael, the manager. The hotel was spotlessly clean. Our room was big and...

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Shaun Moffat
Peterborough
24 days ago
Date of purchase: 24/07/2025
What Shaun Moffat said about Citalia Holidays:
Worthy of six stars!
Excellent location, amazing staff, awesome room and fantastic food! We would give this hotel six stars.
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Trusted Customer
25 days ago
Date of purchase: 22/07/2025
Lovely hotel in great location.
Lovely hotel overlooking the lake. Restaurant staff very polite and attentive with good choice of food. Rooms were well kept and again staff were excellent. The hotel was in a good central position...

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Amber
Citalia Holidays
21 days ago
Thank you for your feedback. We are so pleased to read you had a fantatsic holiday and look forward to welcoming you back in future. Best Wishes Customer Experience Manager
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Trusted Customer
26 days ago
Date of purchase: 22/07/2025
superb
Everything was great, hotel superb, good outward flight. Citalia kept me informed both before going on trip and during.
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Trusted Customer
26 days ago
Date of purchase: 22/07/2025
First time to Calabria
Booking process good, offered standard of hotel eg 4* in location we wanted. Agent was very helpful with flights. Only offered 2 types of room and would have preferred additional room types. Private...

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Trusted Customer
26 days ago
Date of purchase: 22/07/2025
Delightful holiday
Both the Hotel Nazionale at Desenzano and the Hotel Touring in Verona were excellent with clean well appointed rooms, very comfortable beds and courteous service. The Hotel Touring had the most...

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Trusted Customer
26 days ago
Date of purchase: 22/07/2025
Venice, Verona and Lake Garda
The holiday was excellent. Citalia provided flights, through third party airline carriers, from a local UK airport, private transfers from and to the international airports, train tickets, and the...

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Amber
Citalia Holidays
26 days ago
Thank you for your feedback and for taking the time to complete this survey. We are so pleased to read you had a fantastic holiday! We look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Trusted Customer
26 days ago
Date of purchase: 22/07/2025
The hotel Baglioni in Florence was wonderful, perfect location with professional and friendly staff. The Hotel Grand Royal in Viareggio again was wonderful with superb facilities but let down by the...

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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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01293 457813
Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.