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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,229 reviews

Diana Elaine Dobson

Feefo Verified

GBR

7 months ago

What Diana Elaine Dobson said about Citalia Holidays:

Excellent customer service

We received wonderful service from Citalia and this is the reason we always book our Italian holidays through Citalia. Linda K from Citalia was wonderful and so helpful in arranging everything for...

Product reviews

Date of purchase: 17/10/2025

John Mills

Feefo Verified

GBR

7 months ago

What John Mills said about Citalia Holidays:

Two centre Sicily Holiday

Overall the holiday went well; good hotels, particularly Villa Belvedere in Taormina; all transfers were spot on.

Product reviews

Date of purchase: 04/10/2025

Kevin Hatfield

Feefo Verified

GBR

7 months ago

What Kevin Hatfield said about Citalia Holidays:

Made holiday easy

A tailor made package was put together for us to recreate how Honeymoon from 25 years ago. Citalia organised everything finding us excellent hotels that fitted our style, ie clean and elegant without...

Product reviews

Date of purchase: 19/10/2025

Trusted Customer

Feefo Verified

7 months ago

Milano October 2025.

Sharron was responsive, helpful and effective in meeting our short notice request for a second holiday from Citalia.

Product reviews

Date of purchase: 18/10/2025

Trusted Customer

Feefo Verified

7 months ago

Lovely peaceful location just what we wanted.

Lovely hotel, great views & very peaceful. Restaurant excellent … Would have appreciated more and better information about public transport.

Product reviews

Date of purchase: 17/10/2025

Angela Wallin

Feefo Verified

GBR

7 months ago

What Angela Wallin said about Citalia Holidays:

A reassuring holiday company.

Citalia are always efficient and helpful with all holiday arrangements.

Product reviews

Date of purchase: 18/10/2025

Maria Elaine Ludlow

Feefo Verified

GBR

7 months ago

What Maria Elaine Ludlow said about Citalia Holidays:

Lovely friendly people that made the experience easy and stress free. Thank you!

Product reviews

Date of purchase: 06/10/2025

Trusted Customer

Feefo Verified

7 months ago

Great location with fantastic views

Great location with fantastic views. Staff extremely helpful especially when taxi to airport did not turn up. Rooms spacious and clean.

Product reviews

Date of purchase: 16/10/2025

Trusted Customer

Feefo Verified

7 months ago

Happy holiday at Hotel Sorgente

The trip was great and the hotel was wonderful, the flights and transfers well organised, but the Citalia team didn't advise us well in regard to sightseeing/exploring the area. They tried their...

Amber

Citalia Holidays

6 months ago

Thank you for your feedback. I have shared your comments with our Sales Manager to share with the team. We take all feedback seriously to help us make improvements in future. Thank you for taking the time to complete this survey and we look forward to welcoming you back in future. Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 17/10/2025

Janice Smith

Feefo Verified

GBR

7 months ago

What Janice Smith said about Citalia Holidays:

The service we have received from citalia has always been excellent. The transfers arrangements were brilliant. We had a multi centre holiday in Sicily and always received messages a day before we...

Product reviews

Date of purchase: 16/10/2025

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Citalia Holidays Reviews

How would you rate your stay at NH Collection Palazzo Verona.More reviews of this product (9,152)View product websiteExcellent Hotel and in a great location. Staff we all very helpful and looked after us so well. Lovely breakfasts and room service was great.

How would you rate your stay at ArtemisMore reviews of this product (9,152)View product website

How would you rate your stay at Hotel Villa Belvedere.More reviews of this product (9,152)View product websiteGreat hotel, facilities and location and staff

How would you rate your stay at Imperial TramontanoMore reviews of this product (9,152)View product websiteIdeal hotel in an ideal location, friendly staff and luxury rooms.

How would you rate your stay at Sina FloraMore reviews of this product (9,152)View product websiteFriendly boutique hotel in a good location. Staff were very helpful.

How would you rate your stay at Hotel Principe di Savoia MilanMore reviews of this product (9,152)View product websiteStaff were without exception very friendly and efficient. 5* in all respects. Food excellent. Accounting of extras accurate. We liked the 1K walk into the centro storica.

How would you rate your stay at GiardinettoMore reviews of this product (9,152)View product website

How would you rate your stay at La PalmaMore reviews of this product (9,152)View product websiteLa Palma perfectly situated to get around easily … excellent restaurant & lovely accommodation.

How would you rate your stay at Villa FrauloMore reviews of this product (9,152)View product websiteLovely room, hotel beautifully located. Ridiculously expensive a la carte menu. No wonder we spotted no diners all week except for one lonely couple!

How would you rate your stay at Palace ViareggioMore reviews of this product (9,152)View product websiteFantastic company

How would you rate your stay at Hotel Villa ParadisoMore reviews of this product (9,152)View product website

How would you rate your stay at Hotel La SorgenteMore reviews of this product (9,152)View product websiteThe hotel team made us feel valued like part of a family

How would you rate your stay at Grand Hotel Des EtrangersMore reviews of this product (9,152)View product websiteEverything was wonderful from the service, the room, the breakfast and the position of the hotel. No bad faults. Fantastic views from the resturant and roof bar.

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