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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,228 reviews

Steven John Murray

Feefo Verified

GBR

7 months ago

What Steven John Murray said about Citalia Holidays:

Citalia No 1 go to for us

Citalia They are my first port of call

Product reviews

Date of purchase: 23/10/2025

Trusted Customer

Feefo Verified

7 months ago

Disappointing, I expected more from a hotel chosen by Citalia

On arrival I was met by the duty manager who not only stank of smoke but was smoking. I paid for a sea view but could only see the sea by craning my neck at the far end of balcony. Receptionists were...

Amber

Citalia Holidays

6 months ago

Thank you for your feedback. We take all comments seriously and have shared this with our Product and Operations Managers. Our Customer Relations team have now been in touch to resolve this matter for you. Thank you for taking the time to complete this survey. Best Wishes Amber Customer Experience

Product reviews

Date of purchase: 23/10/2025

Trusted Customer

Feefo Verified

7 months ago

Last minute break in Sorrento

I rang Citalia wanting to book a break in Sorrento at short notice, following a family bereavement. The limited options were outlined to me and we decided to stay in Hotel Capodimonte with a full...

Product reviews

Date of purchase: 24/10/2025

Trusted Customer

Feefo Verified

7 months ago

Puglia experience

Great choice of hotels. Unique experience in Puglia. Transfer services all worked as scheduled in nice cars and polite drivers with good local tips.

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

7 months ago

Romantic getaway

Excellent on every level

Product reviews

Date of purchase: 22/10/2025

Trusted Customer

Feefo Verified

7 months ago

Welcoming and attentive

Very attentive and personable staff. A delightful view of Lake Maggiore from our room. An interesting collection of paintings everywhere and comfortably furnished. A good selection of Italian food...

Product reviews

Date of purchase: 21/10/2025

Trusted Customer

Feefo Verified

7 months ago

Great holiday in Sicily

Very pleasant efficient lady, Helen, arranged the holiday, no question was too difficult. Highly recommended

Product reviews

Date of purchase: 21/10/2025

Trusted Customer

Feefo Verified

7 months ago

Rome and Florence two center holiday

splendid trip everything worked really well. Hotels very central and welcoming. Citalia organised sightseeing trips excellent except the Vatican and Sistine chapel. Start time nominally 2.15pm with...

Product reviews

Date of purchase: 20/10/2025

Trusted Customer

Feefo Verified

7 months ago

Great Service and Excellent Prices

Excellent service from the start of the booking process until the end of our holiday. Great communication, regular texts whilst away to ensure our holiday was a success. Nothing was too much trouble....

Product reviews

Date of purchase: 20/10/2025

Anna Jane Simons

Feefo Verified

GBR

7 months ago

What Anna Jane Simons said about Citalia Holidays:

Wonderful stay

Fabulous hotel warm friendly and helpful staff

Product reviews

Date of purchase: 20/10/2025

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Citalia Holidays Reviews

How would you rate your stay at Marina RivieraMore reviews of this product (9,151)View product websiteGreat hotel in a great location clean and the staff are Amazing They were so helpful We have been there twice this year Thank you to all Steven and Sue Murray

How would you rate your stay at Acacia Palace HotelMore reviews of this product (9,151)View product websiteI have already explained that the location is too isolated without a car. Not disability friendly so please see previous comments

How would you rate your stay at Grand CapodimonteMore reviews of this product (9,151)View product websiteThe Capodimonte is elevated, affording great views over Sorrento town and over to the Bay of Naples. It is a very short walk out of town.

How would you rate your stay at Hotel La SorgenteMore reviews of this product (9,151)View product website

How would you rate your stay at Trulli SoaveMore reviews of this product (9,151)View product websiteUnique experience. Great location. Breakfast simple but adequate. Noisy air con and a bit erratic.

How would you rate your stay at Club HotelMore reviews of this product (9,151)View product websiteFabulous hotel

How would you rate your stay at Royal HotelMore reviews of this product (9,151)View product websiteAs written above

How would you rate your stay at Hotel Villa ParadisoMore reviews of this product (9,151)View product websiteLovely family hotel with excellent breakfast

How would you rate your stay at AmalfiMore reviews of this product (9,151)View product websiteVery good position Room a little small and lacking in natural light but painted ceiling lovely. Kettle and tea bags provided in room excellent for a British couple. Good breakfast

How would you rate your stay at BerchielliMore reviews of this product (9,151)View product websiteExcellent position in Florence. Nice room with opening window. Again room lacking in natural light and no kettle this time. Breakfast superb .

How would you rate your stay at Imperial TramontanoMore reviews of this product (9,151)View product websiteThe hotel we stayed at all the staff were friendly and helpful apart from the reception team who didn’t ever bother to greet you on arrival back to the hotel.

How would you rate your stay at Aquatio Cave Luxury Hotel and SpaMore reviews of this product (9,151)View product websiteStunning hotel in perfect location to explore

How would you rate your stay at Trulli SoaveMore reviews of this product (9,151)View product website

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