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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,421 reviews

Trusted Customer

Hertfordshire

10 years ago

What Trusted Customer said about Citalia Holidays:

I was very pleased with the manner in which was inquiry was processed by the Citalia representative

My booking experience was smooth and very helpful. All my questions were fully answered with good explanation of the hotel facility

Date of purchase: 26/02/2016

Trusted Customer

10 years ago

a pleasant experience

Quick, efficient and helpful.

Date of purchase: 25/02/2016

Trusted Customer

10 years ago

Contained refusal to accept credit card, company unable to assist and had to sort out with bank. More assistance and holding of flights would have made it less fraught

Marion Hamshaw

Citalia Holidays

10 years ago

Thank you for your valuable feedback. We trust our response to you on 29th February has resolved the key issues you pointed out. I do apologise once again. Hope you have a wonderful holiday in Lake Como.

Date of purchase: 22/02/2016

Trusted Customer

Kent

10 years ago

What Trusted Customer said about Citalia Holidays:

See above

Online was good until the payment part and then it went wrong. However the person we subsequently spoke to - Adrian - was excellent.

Date of purchase: 26/02/2016

Trusted Customer

10 years ago

This is the first time we have booked with Citalia Holidays & could not believe how helpful they were. We decided to call rather than book via the Internet as we had some questions we wanted to ask....

Date of purchase: 26/02/2016

Trusted Customer

Tunbridge wells

10 years ago

What Trusted Customer said about Citalia Holidays:

Different info.comes up at different "findings"

Website easy to use other than the fact that having been offered Easy-Jet as a carrier to Bari at suitable times, I had great difficulty getting all the info. back again as B.A.appeared [ at...

Date of purchase: 25/02/2016

Trusted Customer

Telford

10 years ago

What Trusted Customer said about Citalia Holidays:

This is the second time we have booked with Citalia and on both occasions we have found them very easy to deal with and the whole booking process has been very straight forward. The young ladies who...

Date of purchase: 25/02/2016

Trusted Customer

10 years ago

Easy experience

Date of purchase: 22/02/2016

Trusted Customer

10 years ago

Site very easy to use

Brilliant

Date of purchase: 25/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Romina Locci was very helpful and friendly and informative and I felt she really took her time to make sure that I got good flight times. And gave advice on what to do whilst in Florence.

Date of purchase: 25/02/2016

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