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Citalia Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,421 reviews

Trusted Customer

9 years ago

Excellent customer service by Linda Kulkan. She went that extra mile to search for the holiday that I was looking for, with success

Product reviews

Date of purchase: 07/11/2016

Trusted Customer

9 years ago

An enjoyable experience booking our holiday

Website very clear and easy to use. When I phoned to book the booking was very straightforward and Lisian from Citalia was courteous and helpful. Thank you, we look forward to our holiday

Product reviews

Date of purchase: 07/11/2016

Trusted Customer

London

9 years ago

What Trusted Customer said about Citalia Holidays:

Excellent service by Citalia Holidays

Very helpful staff

Product reviews

Date of purchase: 20/10/2016

Trusted Customer

9 years ago

What Trusted Customer said about Citalia Holidays:

Please send our confirmation

Because you have asked me for feedback, but we haven't received our holiday confirmation yet!

Claire

Citalia Holidays

9 years ago

Thank you for your feedback. Apologies you did not receive your confirmation invoice within the 72 hours after booking we advise. I have had a look into your booking and can see your invoice has since been sent to you via email on the 8th November. Once again, apologies for the delay in this being sent to you. Have a lovely holiday to Rome.

Product reviews

Date of purchase: 29/10/2016

Trusted Customer

Scunthorpe

9 years ago

What Trusted Customer said about Citalia Holidays:

Messy!!

Had issues concerning booking seats on the aicraft. I wanted to pre book seats, at the time of booking was told I could do it myself on the internet - wasn't able to. I subsequently rang at least 4...

Claire

Citalia Holidays

9 years ago

Thank you for your feedback. I apologise that you experienced these problems with your seat selection for your flights and will ensure we look into the problems you had. I am glad to hear you have spoken to Lara who has now sorted this issue and you can enjoy your holiday to Rome with us.

Product reviews

Date of purchase: 20/10/2016

Trusted Customer

9 years ago

Citalia.com - Citalia.Yeah

system easy to use and online chat system helped resolve a question very quickly

Product reviews

Date of purchase: 06/11/2016

Trusted Customer

9 years ago

What Trusted Customer said about Citalia Holidays:

Fab Service!

So Helpful and accommodation! - also very knowledgeable. Its our honeymoon and she was able to give me details about the hotel and firmed it was a good choice.

Date of purchase: 21/10/2016

Trusted Customer

9 years ago

What Trusted Customer said about Citalia Holidays:

Excellent service by Citalia Holidays

1st class service and easy to understand.

Product reviews

Date of purchase: 26/10/2016

Trusted Customer

9 years ago

What Trusted Customer said about Citalia Holidays:

Very Knowledgeable

The Citalia team appeared very knowledgeable about the cities and accommodation being considered and gave me confidence about the choices we were making.

Product reviews

Date of purchase: 06/10/2016

Trusted Customer

9 years ago

Very good overall.

The young lady I spoke to was very helpful and managed to get the price almost back to your advertised price as when trying to book on the internet the price went up. The lady I spoke to was very...

Product reviews

Date of purchase: 25/10/2016

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Citalia Holidays Reviews

Your holiday to Lake GardaMore reviews of this product (9,434)View product websiteI phoned and told Linda what I was looking for and she came up trumps! She was very thorough and extremely friendly and polite

Your holiday to SorrentoMore reviews of this product (9,434)View product websiteEasy and straightforward experience

Your holiday to Lake GardaMore reviews of this product (9,434)View product websiteFull information from informed staff

Your holiday to RomeMore reviews of this product (9,434)View product website

Your holiday to RomeMore reviews of this product (9,434)View product websiteSee customer experience comment

Your holiday to TaorminaMore reviews of this product (9,434)View product websitevery straightforward, easy and confirmed right away thus taking away and worries or concerns

Your holiday to VeniceMore reviews of this product (9,434)View product websiteIt was simple and easy to use.

Your holiday to RomeMore reviews of this product (9,434)View product websiteVery straightforward and not pressured, with opportunities to review and reconsider.

Your holiday to Lake GardaMore reviews of this product (9,434)View product websiteTried on internet first and had to telephone to sort the original advertised price out.

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