How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

3,935

579

77

19

23

4,633

ratings over the past year

Displaying all 34,474 reviews

MC

MS CLARK

Feefo Verified

GBR

11 days ago

What MS CLARK said about Caledonian Travel:

Booking

It was easy and straightforward,

0

ML

MRS LINSLEY

Feefo Verified

GBR

11 days ago

What MRS LINSLEY said about Caledonian Travel:

Isle of Wight , perfect getaway , we will be back , weather like abroad

Easy and simple to book , disappointed with the coach for being on the bus for 11 hours , older bus with no place to charge phones and air con not very good , felt sick on the bus with such and long...

0

MG

MRS GOODALL

Feefo Verified

GBR

11 days ago

What MRS GOODALL said about Caledonian Travel:

It was quite easy to use.

0

Trusted Customer

Feefo Verified

11 days ago

Sunday lunch on steam train

Very easy

Gemma Robertson

Caledonian Travel

2 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo