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Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

3,936

579

4,634

ratings over the past year

Displaying all 34,475 reviews

Trusted Customer

Feefo Verified

11 days ago

Sunday lunch on steam train

Very easy

Gemma Robertson

Caledonian Travel

2 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Miss Lewis

Feefo Verified

GBR

11 days ago

What Miss Lewis said about Caledonian Travel:

Easy booking service

Caledonian booking service is easy to use and follow up documentation arrives immediately. I also had reason to phone Caledonia travel to rearrange a holiday. They were very quick to answer phone and...

Mr cunliffe

Feefo Verified

GBR

11 days ago

What Mr cunliffe said about Caledonian Travel:

When you have a nasty accident inside of one of your coaches. On the 25th july. And not even an apology from driver or his company. It beggars belief how much pain i have been in a week later. I will...

Gemma Robertson

Caledonian Travel

2 days ago

Thank you for your review and for booking your trip with us, we are so sorry you experienced an injury on this occasion. Further to your email exchange with our customer services team, our customer services team have tried calling you numerous times and left voicemails on your phone. Please could you kindly email your availability to customerservices@caledonian.com and we will call you at a convenient time to suit you. Kindest regards Gem

Trusted Customer

Feefo Verified

11 days ago

Easy, no problems.

MRS BUCKLEY

Feefo Verified

GBR

11 days ago

What MRS BUCKLEY said about Caledonian Travel:

Weekend booking

We phoned up to book a weekend away, the staff were very helpful and polite, the booking process was straightforward and we got what we wanted.

Trusted Customer

Feefo Verified

11 days ago

Great choice's

Easy process. Great prices and loads of choice

Mr turns

Feefo Verified

11 days ago

What Mr turns said about Caledonian Travel:

Brilliant service easy to book and the trip was great

Trusted Customer

Feefo Verified

11 days ago

Simply the best

Excellent

Trusted Customer

Feefo Verified

12 days ago

Booking good with Cal Travel

Is very reliable and staff help if there's any problems

Trusted Customer

Feefo Verified

12 days ago

Complaint

Hi, I am writing to make a formal complaint about my recent journey with Caledonian. The driver gave my pre-booked seat to people who were not part of our original trip. As a result, I had to wait...

Gemma Robertson

Caledonian Travel

2 days ago

Thank you for taking the time to post your review, our customer service team are busy investigating the points you raised in your correspondence, a member of the team will give you a call as soon as possible to provide an update on where we are at. Kind regards, Gem

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