How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

3,930

583

77

18

22

4,630

ratings over the past year

Displaying all 34,572 reviews

Trusted Customer

Feefo Verified

1 day ago

Never again

Not suitable for the infirm also hotel very nice but not suitable for this type of holiday as no entertainment making night time very boring

0

Trusted Customer

Feefo Verified

2 days ago

Excellent Unfortunately at age 86 I am troubled about how to get a copy of the itinerary. Or receive the tickets for bus and show and overnight accommodation. I am going to ask my son if he can help...

0

Trusted Customer

Feefo Verified

3 days ago

Difficult for non-tech savvy OAP !

0

MB

Mr Bainbridge

Feefo Verified

3 days ago

What Mr Bainbridge said about Caledonian Travel:

Excellent

0

Trusted Customer

Feefo Verified

4 days ago

Quick and easy with a helpful assistant.

0

Trusted Customer

Feefo Verified

4 days ago

Easy peasy

This website is so easy to use, I'm not technically minded and I'm very old school but I found the whole experience to be straightforward.

0

Trusted Customer

Feefo Verified

4 days ago

Easy to book

Easy to book process easy to understand. Like that you are able to choose your seats

0

MT

Mr THOMPSON

Feefo Verified

GBR

5 days ago

What Mr THOMPSON said about Caledonian Travel:

Simple and clear instructions

0

Trusted Customer

Feefo Verified

5 days ago

The Isle of Man

Very helpful and answered all the questions I had about booking the holiday

0

Trusted Customer

Feefo Verified

5 days ago

Already done

I’ve already given you feedback so no need to send another.

Gemma Robertson

Caledonian Travel

4 days ago

Thank you for your review and for booking with us. If you would like to stop receiving review requests, if you go to the last email you received requesting feedback and scroll to the bottom of the email, you can unsubscribe via the unsubscribe link. We hope you enjoy your break with us : ) Kind regards Gem

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo