Waltons Reviews

Thank you for your lovely review We hope you love your new summerhouse We do apologise that the hinges snapped! If you require any assistance, please get in touch with our customer service team

Thank you for your lovely review We hope you love your new summerhouse We do apologise that the hinges snapped! If you require any assistance, please get in touch with our customer service team

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been to receive a product that didn’t meet your expectations. We sincerely apologise for the condition in which your item arrived. Scratches and poor packaging are not up to our standards, and we will be addressing this with our fulfilment team immediately. Regarding the assembly instructions, we’re sorry for the confusion and difficulty. We aim to make setup as straightforward as possible, and your comments will help us improve the clarity of our guides moving forward. We’d like to make this right and we have reached out to you. Thank you again for your honest review—it helps us do better.

Thank you for your review! We're sorry to hear the instructions weren't as expected! Please let us know what areas you struggled with so we can review these and improve

Your feedback is appreciated.

Thank you for taking the time to leave such detailed feedback — we really appreciate it. We're glad to hear the delivery was smooth and that you found the ordering process easy, as well as noting the quality of the hardware. That said, we’re sorry to hear about the issues you faced with the construction, dimensions, and instructions. It’s frustrating when a build doesn’t go as expected, and it’s clear that you had to make several adjustments just to get everything to fit properly — which shouldn’t have been the case. Your feedback is being shared with our product and instruction teams to help improve accuracy and clarity going forward. We’re always looking for ways to make assembly easier and more reliable for our customers. If there's anything further we can do to assist or if you'd like to share more details or images, please feel free to reach out to our customer service team. We'd be happy to help.

Thank you for leaving us your lovely feedback

Thank you for leaving us your lovely feedback It's great to hear our product has met your expectations We will make sure to pass your comments on regarding the instructions so we can look to improve this!

Thank you for your great review We appreciate your comments on the product and delivery service! We will make sure to pass your feedback on to our driver Neil

Thank you for your great review We appreciate your comments on the product and delivery service! We will make sure to pass your feedback on to our driver Neil

Thank you for taking the time to leave us a review We appreciate your feedback on our product It's lovely to hear your expectations have been met with the summerhouse and additional items Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for taking the time to leave us a review We appreciate your feedback on our product It's lovely to hear your expectations have been met with the summerhouse and additional items Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for taking the time to leave us a review We appreciate your feedback on our product It's lovely to hear your expectations have been met with the summerhouse and additional items Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for taking the time to leave us a review We appreciate your feedback on our product It's lovely to hear your expectations have been met with the summerhouse and additional items Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for taking the time to leave us a review We appreciate your feedback on our product It's lovely to hear your expectations have been met with the summerhouse and additional items Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for leaving us your feedback We hope the product met your expectations Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Thank you for your feedback.

Thank you for leaving us your review! We're happy to hear that the product has met your expectations We hope to see you again in the future

Thank you for your feedback, and we're sorry to hear that the shed didn't meet your expectations. We aim to offer good value products, so it's disappointing to learn or your experience, that’s certainly not the standard we strive for. Your comments have been shared with our product and quality teams, as we’re always working to improve. If you haven’t already, please get in touch with our customer service team — we’d like the chance to review your order and see how we can make this right.