Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays
Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,865

35,527

12,387

3,235

2,351

98,365

ratings over the past year

Displaying all 633,366 reviews
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Recommends

3 hour flight delay, average hotel
0
Share
See full customer review
CH
Christopher
Surrey
11 months ago
Date of purchase: 20/06/2024

Recommends

What Christopher said about British Airways Holidays:
Dreadful service and performance by the on-board service crew. Little better than RyanAir! Chaotic boarding. Dreadful and insulting "lounge" at Heraklion for return journey.
0
Share
See full customer review
ST
Stephen
Staines
11 months ago
Date of purchase: 30/06/2024

Recommends

What Stephen said about British Airways Holidays:
The process was very easy from start to finish very smooth with no complications the only bits that I think could be improved again was when arriving at your destination your transfer wasn't who...

Read all
0
Share
See full customer review
KA
Karen
Cascais
11 months ago
Date of purchase: 30/06/2024

Recommends

0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 26/06/2024

Recommends

Good all round experience
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Recommends

0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Does not recommend

0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Does not recommend

Extremely poor customer service, once we were able to actually get through, prior to travel. Getting through from USA was even worse. Return flight cancelled, no explanation. Rebooted on flight via...

Read all
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Recommends

0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 30/06/2024

Recommends

The hotel
0
Share
See full customer review
Not received a review invite?
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
-0344 493 0787
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.