Merchant Logo

British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,823

35,328

12,295

3,208

2,331

97,985

ratings over the past year

Displaying all 635,985 reviews
AL
Aliksey
Spelthorne
4 hours ago
Date of purchase: 21/06/2025

Recommends

DO
Don
London
5 hours ago
Date of purchase: 21/06/2025

Does not recommend

What Don said about British Airways Holidays:
Bad communication. Wrong days were booked with the hotel. Bad set up with the transfers. Seat booking was due 24 hours prior to boarding. Phone charger on plane was useless/or didn't work. This was...

Read all
Trusted Customer
7 hours ago
Date of purchase: 21/06/2025

Recommends

LY
Lynette
London
8 hours ago
Date of purchase: 21/06/2025

Recommends

What Lynette said about British Airways Holidays:
The connections were good but being seated near the toilet ruined the outbound flight for me 🙁🙁
AI
Ailsa
Chipping Norton
8 hours ago
Date of purchase: 16/06/2025

Recommends

What Ailsa said about British Airways Holidays:
I have used BA holidays before and have been very happy, which is why I used them again. The only problem was that prior to the holiday I was informed that BA had changed the flight out to Titan...

Read all
BE
Ben
Bristol
8 hours ago
Date of purchase: 17/06/2025

Recommends

What Ben said about British Airways Holidays:
Easy to boom and direct number to call whilst away
Trusted Customer
8 hours ago
Date of purchase: 21/06/2025

Recommends

Trusted Customer
8 hours ago
Date of purchase: 21/06/2025

Recommends

AN
Anne
8 hours ago
Date of purchase: 17/06/2025

Recommends

What Anne said about British Airways Holidays:
Time to get across Heathrow a bit tight on return.
Trusted Customer
9 hours ago
Date of purchase: 21/06/2025

Recommends

The service was good
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.