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Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

36,276

23,024

7,918

2,358

2,429

72,005

ratings over the past year

Displaying all 522,220 reviews
Trusted Customer
2 hours ago

Recommends

Aircraft arrived on time. Avis car pre booked and ready although had to pick it up from inside the car park and not by the kiosk as usual. Hotel room ready to access immediately on arrival.
Date of purchase: 01/05/2024
1 product purchased
FA
Farath
Glasgow UK
2 hours ago

Recommends

What Farath said about British Airways Holidays:
Very happy with my holiday from flights to hotels
Date of purchase: 01/05/2024
1 product purchased
DA
Dawn
Northfleet
2 hours ago

Recommends

What Dawn said about British Airways Holidays:
The crew member Curtis Lockey on our outbound flight was extremely helpful especially as one young flyer was nervous but he reassured her and gave excellent service.
Date of purchase: 01/05/2024
1 product purchased
Trusted Customer
2 hours ago

Recommends

The package was great but i do feel if i'd booked flight/hotel/transfer separately i could have achieved significant savings.
Date of purchase: 25/04/2024
3 products purchased
Trusted Customer
2 hours ago

Does not recommend

Tried to contact the travel team, they could only help with flights. Gave us several numbers for the "holiday team" none of which worked. In the end we had to contact the hotel direct, so what was the...
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Date of purchase: 01/05/2024
1 product purchased
PA
Parita
London
2 hours ago

Recommends

What Parita said about British Airways Holidays:
Apart from there being delays returning home the overall experience was great
Date of purchase: 01/05/2024
2 products purchased
Trusted Customer
2 hours ago

Does not recommend

Club class is a complete waste of money - take another European airline

Check in greater than 45mins at Both ends in priority queues

Boarding group 1 seemed to be half of the aircraft

On board dini
...
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Date of purchase: 27/04/2024
2 products purchased
TC
Tak Cheung
Hong Kong
2 hours ago

Does not recommend

What Tak Cheung said about British Airways Holidays:
Check-in at London has closed earlier (arrive before 1 hour before the flight take off), causing we need to pay extra for booking another flight. However, the crew was not helpful and asked ourselves ...
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Date of purchase: 27/04/2024
2 products purchased
AN
Anne
Brockenhurst
2 hours ago

Recommends

What Anne said about British Airways Holidays:
Good value and as described
Date of purchase: 01/05/2024
2 products purchased
Trusted Customer
2 hours ago

Recommends

Qatar is an excellent airline
Date of purchase: 01/05/2024
2 products purchased
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, West Sussex, RH10 1UZ, United Kingdom
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About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.