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British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

45,406

35,500

12,218

3,127

2,261

98,512

ratings over the past year

Displaying all 641,613 reviews

Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

The flight did not offer adjustable seats, which can be challenging with toddlers and children.

0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

Car hire let it down

0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

Your ground crew at Linate was terrible. The lady at the Club Europe check-in/bag-drop counter walked away and left with no word and people still in the queue then having to rejoin at end of queue...

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0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

Flights on time outbound and inbound. Friendly cabin crew.

0

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SA

Sam

1 hour ago

Date of purchase: 08/07/2025

Does not recommend

What Sam said about British Airways Holidays:

Paid 1st class flights and was treated shockingly , was ignored on the flight home as if I didn’t deserve to be in first class have never been so disappointed with a service in my life ,

0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

0

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SA

Sarah

Brighton

1 hour ago

Date of purchase: 08/07/2025

Recommends

What Sarah said about British Airways Holidays:

When booking online and flights are with a partner airline, luggage allowance and checking in procedures, were not clear. E.g one said check in 24 hours before the other said 3 days?!

0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

Journey out was fine but the journey back the plane was not clean and our seats had been changed. The plane also encountered a broken window during flight

0

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HO

Howard

Lewes

1 hour ago

Date of purchase: 11/07/2025

Recommends

What Howard said about British Airways Holidays:

We got to and back from the destination. It was ok.

0

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Trusted Customer

1 hour ago

Date of purchase: 12/07/2025

Recommends

Efficiency and delivery

0

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About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

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-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom