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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,877

35,508

12,371

3,234

2,348

98,338

ratings over the past year

Displaying all 633,790 reviews
NI
nicole
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

RH
Rhyiza
Falkirk
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

RI
Richard
Gloucester
9 years ago
Date of purchase: 13/08/2015
Overall Satisfied

Recommends

Satisfied with service

What Richard said about British Airways Holidays:
All aspects were excellent the flights the ease of booking and the hotel location.
All aspects were excellent the flights the ease of booking and the hotel location.
MI
MIIKKA
9 years ago
Date of purchase: 09/08/2015
Overall Satisfied

Recommends

Trusted Customer
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

JO
John
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

What John said about British Airways Holidays:
Booking OK, flights OK, hotel not so good
Booking OK, flights OK, hotel not so good
CE
Celia
Chigwell
9 years ago
Date of purchase: 13/08/2015
Overall Satisfied

Recommends

What Celia said about British Airways Holidays:
Very good value for money package that was very smoothly organised. Would definitely book again
Very good value for money package that was very smoothly organised. Would definitely book again
CR
Craig
West Molesey
9 years ago
Date of purchase: 08/08/2015
Overall Satisfied

Recommends

Dissatisfied with service

What Craig said about British Airways Holidays:
Very good value for money on British Airways holidays. Excellent customer service from cabin crew…
Very good value for money on British Airways holidays. Excellent customer service from cabin crew on both flights but the British Airways Holidays Customer Service Team were ineffective. I had made a...

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JA
Jamie
9 years ago
Date of purchase: 08/08/2015
Overall Satisfied

Recommends

CA
Carl
Lyndhurst
9 years ago
Date of purchase: 08/08/2015
Overall Satisfied

Recommends

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.