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Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

35,464

23,915

8,282

2,426

2,378

72,465

ratings over the past year

Displaying all 527,311 reviews
Trusted Customer
1 hour ago

Recommends

had a good time for a reasonable price
2 products purchased
SU
Susan
Woking
1 hour ago

Recommends

What Susan said about British Airways Holidays:
Efficient and accurate description of the hotel. Great choice especially the recommended hotels always as expected.
3 products purchased
ST
Stephen
St Helier
1 hour ago

Recommends

What Stephen said about British Airways Holidays:
Booking was fairly simple and all the component parts worked fine.
1 product purchased
EM
Emma
London
2 hours ago

Recommends

What Emma said about British Airways Holidays:
I am disappointed with this BA holiday compared to others I have been on in the past. Both flights were delayed with little explanation.
3 products purchased
Trusted Customer
2 hours ago

Recommends

Generally flights on time and if there are delays we are updated. The hotel descriptions are normally accurate. Decent prices usually if we book the flights and hotels together.
2 products purchased
ST
Steven
Glasgow
2 hours ago

Recommends

What Steven said about British Airways Holidays:
No trouble and everything went as planned
1 product purchased
Trusted Customer
2 hours ago

Does not recommend

Our flight home was cancelled whilst we were out at a evening concert. We only received the message when we returned to the hotel at 11pm. We found out that instead of leaving the hotel at 4pm we ha
...
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2 products purchased
RI
Rick
Bedford
2 hours ago

Recommends

What Rick said about British Airways Holidays:
Flight out from Heathrow was very good - some of the nicest BA crew I've encountered. Car hire from Avis total disaster.
1 product purchased
ES
Eleanor Sheppard
Stamford
2 hours ago

Recommends

1 product purchased
Trusted Customer
2 hours ago

Recommends

The service and the hotel were great, the seats on the plane were not very comfortable at all, only thing I would change if I could
3 products purchased
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, West Sussex, RH10 1UZ, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.