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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,825

35,420

12,350

3,216

2,338

98,149

ratings over the past year

634,474 out of 634,457 reviews
Trusted Customer
11 months ago
Date of purchase: 06/07/2024

Recommends

As I explained it was only the hotel rooms hard beds and lack of care from reception staff in trying ti get another room that ruined my holiday. Noise was an issue - hard beds and no air con- was not...

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EL
Elizabeth
Yatelu
11 months ago
Date of purchase: 07/07/2024

Recommends

What Elizabeth said about British Airways Holidays:
Eden Spa 4* hotel not up to standard. Interior and rooms need updating bathroom very tired but a central position in Cannes .
SH
Sheeba
11 months ago
Date of purchase: 03/07/2024

Recommends

What Sheeba said about British Airways Holidays:
The flights were so packed, on board service was poor.
Trusted Customer
11 months ago
Date of purchase: 02/07/2024

Recommends

Good overall experience and not bad price for last minute booking
Trusted Customer
11 months ago
Date of purchase: 02/07/2024

Recommends

First time we have booked hotel and flight together. Good flight times both outwards and return.
Trusted Customer
11 months ago
Date of purchase: 01/07/2024

Recommends

Had a great holiday
Trusted Customer
11 months ago
Date of purchase: 03/07/2024

Recommends

Flight delays and cancellation as well as little leg room between seat rows. Will probably try again with BA but looking for alternatives from Germany to Aberdeen.
Trusted Customer
11 months ago
Date of purchase: 02/07/2024

Does not recommend

You failed to listen and deal with the alternative flight and hotel booking together. We were left in limbo not knowing if we could fly and gave a room or not. This needed to be joined up with Here...

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Trusted Customer
11 months ago
Date of purchase: 18/06/2024

Recommends

Great service on the plane and very friendly crew.
Trusted Customer
11 months ago
Date of purchase: 01/07/2024

Recommends

Flight food was not great and didn’t get make preference
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.