How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/content/holidays

Rated

Excellent

Taking your holiday seriously.

92%

recommends

Service

4.2

/5

5

4

3

2

1

44,918

35,415

12,325

3,210

2,327

98,195

ratings over the past year

Displaying all 635,612 reviews

ST

Steven

Loveland, CO, USA

9 years ago

Date of purchase: 13/09/2015

Overall Satisfied

Recommends

What Steven said about British Airways Holidays:

The packages available are good, save some money, and make it easier to book the…

The packages available are good, save some money, and make it easier to book the most important aspects of the trip: getting there & staying there.

0

See full customer review

TI

Tina

Plymouth

9 years ago

Date of purchase: 30/08/2015

Overall Satisfied

Recommends

0

See full customer review

SA

Saheeda

London

9 years ago

Date of purchase: 04/09/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

JA

Jane

Brentwood

9 years ago

Date of purchase: 05/09/2015

Overall Satisfied

Recommends

Satisfied with service

What Jane said about British Airways Holidays:

I would recomend to a friend as I found the package mostly really good

0

See full customer review

A

Leeds

9 years ago

Date of purchase: 05/09/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

AR

Arthur

Seattle

9 years ago

Date of purchase: 23/08/2015

Overall Satisfied

Recommends

What Arthur said about British Airways Holidays:

I would recommend an online travel agent as more impartial and having better coverage.

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 03/09/2015

Overall Satisfied

Recommends

Satisfied with service

0

See full customer review

SH

Shaun

9 years ago

Date of purchase: 10/09/2015

Overall Satisfied

Recommends

0

See full customer review

JO

John

San Diego

9 years ago

Date of purchase: 16/09/2015

Overall Dissatisfied

Does not recommend

What John said about British Airways Holidays:

We have choices & would seek better experience.

0

See full customer review

NI

NIGEL

9 years ago

Date of purchase: 07/09/2015

Overall Satisfied

Recommends

0

See full customer review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-0344 493 0787

Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom