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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,874

35,393

12,337

3,215

2,329

98,148

ratings over the past year

635,345 out of 635,307 reviews
HE
Heidi
Salzburg
9 years ago
Date of purchase: 23/08/2015
Overall Satisfied

Recommends

MO
Monica
hor
9 years ago
Date of purchase: 18/08/2015
Overall Satisfied

Recommends

Satisfied with service

SH
Shona
Zürich
9 years ago
Date of purchase: 13/08/2015
Overall Satisfied

Recommends

What Shona said about British Airways Holidays:
It wasn't really a holiday, I was attending a conference. But generally all went well.
It wasn't really a holiday, I was attending a conference. But generally all went well.
RI
Richard
Reading
9 years ago
Date of purchase: 23/08/2015
Overall Satisfied

Recommends

Satisfied with service

SH
Sheila
9 years ago
Date of purchase: 22/08/2015
Overall Satisfied

Recommends

Dissatisfied with service

What Sheila said about British Airways Holidays:
some people were very good at their job like simon the very 1st person who…
some people were very good at their job like simon the very 1st person who delt with my flight change request but the girls that came to bridge in when simon was not involved were very poor and delt...

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NI
Nicola
Coventry
9 years ago
Date of purchase: 17/08/2015
Overall Satisfied

Recommends

What Nicola said about British Airways Holidays:
I was shocked about the affordability of the British Airways holidays. The full package was a…
I was shocked about the affordability of the British Airways holidays. The full package was a higher quality for a much better price. The service was great too.
NI
Nilesh
London
9 years ago
Date of purchase: 16/08/2015
Overall Satisfied

Recommends

MU
Mumbi
9 years ago
Date of purchase: 17/08/2015
Overall Satisfied

Recommends

Satisfied with service

What Mumbi said about British Airways Holidays:
Overall it was good apart from the hotel which I do not think was 4…
Overall it was good apart from the hotel which I do not think was 4 stars!!
JA
Jayne
East Sussex
9 years ago
Date of purchase: 21/08/2015
Overall Satisfied

Recommends

PA
Paul
Jersey
9 years ago
Date of purchase: 19/08/2015
Overall Satisfied

Recommends

What Paul said about British Airways Holidays:
have used for holidays in Europe and long haul and overall very good .
have used for holidays in Europe and long haul and overall very good .
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.