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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,792

35,332

12,323

3,212

2,325

97,984

ratings over the past year

Displaying all 635,140 reviews
MA
Marcia
Jacksonville, FL
9 years ago
Date of purchase: 19/08/2015
Overall Satisfied

Recommends

Satisfied with service

VI
Viane
Jersey, Channel Islands
9 years ago
Date of purchase: 14/08/2015
Overall Satisfied

Recommends

What Viane said about British Airways Holidays:
good deals, all in one package
good deals, all in one package
Trusted Customer
9 years ago
Date of purchase: 17/08/2015
Overall Satisfied

Recommends

ST
Steven
9 years ago
Date of purchase: 12/08/2015
Overall Dissatisfied

Does not recommend

Dissatisfied with service

AN
Andrew
LONDON
9 years ago
Date of purchase: 20/08/2015
Overall Satisfied

Recommends

Dissatisfied with service

ST
Stuart
9 years ago
Date of purchase: 14/08/2015
Overall Dissatisfied

Does not recommend

PH
Philip
London
9 years ago
Date of purchase: 21/08/2015
Overall Satisfied

Recommends

Satisfied with service

What Philip said about British Airways Holidays:
Slightly worried that a hotel like the Radisson is on your list. Had thought that…
Slightly worried that a hotel like the Radisson is on your list. Had thought that it would be of a certain standard and hotels would be checked out regularly. Impressed with the way the BA customer...

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DO
Donald
OSLO
9 years ago
Date of purchase: 14/08/2015
Overall Satisfied

Recommends

RI
Richard
Bromley
9 years ago
Date of purchase: 17/08/2015
Overall Satisfied

Recommends

What Richard said about British Airways Holidays:
Great service and good value.
Great service and good value.
VI
Virginia
Piedmont, Calif.
9 years ago
Date of purchase: 22/08/2015
Overall Satisfied

Recommends

Satisfied with service

What Virginia said about British Airways Holidays:
I felt that the person who scheduled it might have been given a bit more information…
I felt that the person who scheduled it might have been given a bit more information to aid me--she was most helpful--but did have to call me back and with BA that can be "iffy".
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.