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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,773

35,361

12,316

3,211

2,328

97,989

ratings over the past year

634,831 out of 634,821 reviews
GI
Gina
Kingston
9 years ago
Date of purchase: 11/08/2015
Overall Satisfied

Recommends

IZ
IZABELA
Chilton, Oxon
9 years ago
Date of purchase: 24/07/2015
Overall Satisfied

Recommends

Satisfied with service

MA
Mark
Fleet Hampshire
9 years ago
Date of purchase: 03/08/2015
Overall Dissatisfied

Does not recommend

What Mark said about British Airways Holidays:
The service was inconsistent. BA were happy to take my money for a £12k plus…
The service was inconsistent. BA were happy to take my money for a £12k plus holiday consisting of 7 passengers on 3 separate flight bookings, all paid by me, but then let themselves down hugely on...

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PE
Peter
Gothenburg
9 years ago
Date of purchase: 27/07/2015
Overall Satisfied

Recommends

JA
Jameer
Sutton, Surrey
9 years ago
Date of purchase: 09/08/2015
Overall Satisfied

Recommends

Satisfied with service

What Jameer said about British Airways Holidays:
Takes too long to get in contact with customer service team
Takes too long to get in contact with customer service team
LI
Lisa
Swindon
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

Dissatisfied with service

What Lisa said about British Airways Holidays:
When I called about my sons additional needs , seating and dietary needs it was…
When I called about my sons additional needs , seating and dietary needs it was incredibly hard as the call centre team member spoke very poor English , it was such hard work and I found his manner...

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DA
David
London
9 years ago
Date of purchase: 10/08/2015
Overall Satisfied

Recommends

AN
Andy
Haverhill
9 years ago
Date of purchase: 09/08/2015
Overall Satisfied

Recommends

What Andy said about British Airways Holidays:
all round good
RO
Rosalie
London
9 years ago
Date of purchase: 06/08/2015
Overall Satisfied

Recommends

What Rosalie said about British Airways Holidays:
fantastic staff, easy check in, great customer service, was contacted to update me that flight…
fantastic staff, easy check in, great customer service, was contacted to update me that flight was delayed. Perfect holiday made really easy
JC
JC
London
9 years ago
Date of purchase: 03/08/2015
Overall Satisfied

Recommends

Satisfied with service

What JC said about British Airways Holidays:
Value for money is very very good.
Value for money is very very good.
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.