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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,728

35,404

12,345

3,227

2,343

98,047

ratings over the past year

Displaying all 633,369 reviews
AN
Andrew
Chichester
9 years ago
Date of purchase: 19/07/2015
Overall Satisfied

Recommends

Trusted Customer
9 years ago
Date of purchase: 19/07/2015
Overall Satisfied

Recommends

RA
Raymond
London
9 years ago
Date of purchase: 25/07/2015
Overall Satisfied

Recommends

Satisfied with service

What Raymond said about British Airways Holidays:
BA probably put a package together for us. We had row No. 35 on the…
BA probably put a package together for us. We had row No. 35 on the flights when I requested forward seating, both ways and the car from Avis could have been a better model, with a more powerful...

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JA
Janice
Aberdeen
9 years ago
Date of purchase: 18/07/2015
Overall Satisfied

Recommends

What Janice said about British Airways Holidays:
Have always been satisfied with arrangements.
Have always been satisfied with arrangements.
GR
Graham
Marlborough
9 years ago
Date of purchase: 20/07/2015
Overall Satisfied

Recommends

Dissatisfied with service

What Graham said about British Airways Holidays:
Easy to do and good value.
Easy to do and good value.
PA
Patrick
9 years ago
Date of purchase: 24/07/2015
Overall Satisfied

Recommends

PE
Petri
9 years ago
Date of purchase: 19/07/2015
Overall Satisfied

Recommends

JO
Josep
Barcelona
9 years ago
Date of purchase: 20/07/2015
Overall Dissatisfied

Does not recommend

Dissatisfied with service

What Josep said about British Airways Holidays:
Extremely unfriendly and not helpfull at all.
Extremely unfriendly and not helpfull at all.
MI
Michael
westminster
9 years ago
Date of purchase: 19/07/2015
Overall Dissatisfied

Does not recommend

Dissatisfied with service

CH
Cheryl
South Shields
9 years ago
Date of purchase: 19/07/2015
Overall Satisfied

Recommends

What Cheryl said about British Airways Holidays:
It was very convenient to book everything at once. However I had reservations about the…
It was very convenient to book everything at once. However I had reservations about the quality of the hotel and the boarding procedures.
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.