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Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

35,450

24,696

8,547

2,468

2,330

73,491

ratings over the past year

Displaying all 531,138 reviews
Trusted Customer
3 hours ago

Recommends

Everything ran smoothly, and the flight was on time. The lounge at Terminal 3 was comfortable and supplied a good breakfast. The hotel had excellent restaurants and a lovely swimming pool, although we
...
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1 product purchased
KU
K Umadevi
London
3 hours ago

Recommends

What K Umadevi said about British Airways Holidays:
Seats on return flight was not great. No warning that you could not recline the seats thus very limited leg room. There was no actual pillow. It was a blanket in the pillow case.
2 products purchased
Trusted Customer
3 hours ago

Recommends

While the flight was okay, there was no provision of inclusive food and drink, which seems standard for most airlines now on European destinations, I would not have expected The Level at the Melia Vil
...
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2 products purchased
ST
Stephen
Hounslow
3 hours ago

Recommends

What Stephen said about British Airways Holidays:
Always good choice of hotels for a reasonable price
2 products purchased
NI
Nick
Essex
3 hours ago

Recommends

3 products purchased
Trusted Customer
3 hours ago

Recommends

Good hotel. Irritated that a taxi was around the same price as the transfer and far quicker.
3 products purchased
MA
Mary
London
2 hours ago

Recommends

3 products purchased
LE
Lisa Ann Eden
3 hours ago

Does not recommend

What Lisa Ann Eden said about British Airways Holidays:
Return Flight was cancelled a day before return Alternative flight was offered but to another airport, had to book a taxi to original airport to get car. Brand new cabin bag badly damaged as we had to
...
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2 products purchased
KI
Kirsty
Uk
3 hours ago

Recommends

What Kirsty said about British Airways Holidays:
Generally a well arranged holiday.
1 product purchased
Trusted Customer
3 hours ago

Recommends

The flight was good value and was on time. We got seats all together and the crew, as always, were very helpful and friendly.
2 products purchased
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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-, ., West Sussex, ., United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.