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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,728

35,404

12,345

3,227

2,343

98,047

ratings over the past year

Displaying all 633,369 reviews
ED
Edward
Leicester
1 hour ago
Date of purchase: 12/06/2025

Recommends

What Edward said about British Airways Holidays:
The booking process was straightforward, with plenty of detail provided regarding hotel choices. The flights were at convenient times and left on time. Overall, a very satisfactory outcome.
GR
Graham
1 hour ago
Date of purchase: 12/06/2025

Recommends

Trusted Customer
1 hour ago
Date of purchase: 12/06/2025

Recommends

VI
Vincent
London.
1 hour ago
Date of purchase: 10/06/2025

Recommends

Trusted Customer
1 hour ago
Date of purchase: 08/06/2025

Recommends

Return flight cancelled and information flow not great.
Trusted Customer
2 hours ago
Date of purchase: 12/06/2025

Recommends

I struggled with the BA app so I couldn't check in which added stress to my holiday. My partner couldn't login either it took half a day of our holiday to sort via online chat to sort out
PA
Paul
Eastbourne
2 hours ago
Date of purchase: 12/06/2025

Recommends

What Paul said about British Airways Holidays:
It went very well and good value.
RA
Raymond
Larnaca
2 hours ago
Date of purchase: 12/06/2025

Recommends

What Raymond said about British Airways Holidays:
The outward journey was perfect with a new plane with great seating, very comfortable. Our return was not so good as the seats were not that comfortable
MA
Martin
Colchester
2 hours ago
Date of purchase: 11/06/2025

Recommends

What Martin said about British Airways Holidays:
Great holiday overall but unhappy that our pre-paid (return) seats selection showed as “no seats chosen” when trying to check in. Original seats were “greyed out” meaning a change of seats. Currently...

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FR
Frank
Brighton
2 hours ago
Date of purchase: 11/06/2025

Recommends

What Frank said about British Airways Holidays:
Fight was good but delayed
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.