How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Reviews

https://www.britishairways.com/en-gb/flights-and-holidays/holidays

Rated

Excellent

Taking your holiday seriously.

91%

recommends

Service

4.2

/5

5

4

3

2

1

35,384

24,632

8,530

2,461

2,327

73,334

ratings over the past year

Displaying all 530,933 reviews

Trusted Customer

2 hours ago

Recommends

Slight delays on botb flights or would have been 5 stars

2 products purchased

0

View review

ME

Memet

Chelmsford

2 hours ago

Recommends

What Memet said about British Airways Holidays:

Good holiday, have not experienced any issues

1 product purchased

0

View review

JO

John

Nottingham

2 hours ago

Recommends

What John said about British Airways Holidays:

Flight crew on return journey were not very sociable.

3 products purchased

0

View review

Trusted Customer

2 hours ago

Does not recommend

No car arranged as agreed in Lagos. We wasted a huge amount of time in Avis and then locating a new hire car.

1 product purchased

0

View review

AL

Alison

Windsor

2 hours ago

Does not recommend

What Alison said about British Airways Holidays:

The hotel was amazing and they couldn’t have done more to make our family holiday fabulous. The flight out was delayed for 1 hour - due to sickness a replacement pilot had to be found, our flight home

...

Read all

2 products purchased

0

View review

AN

Andrew

Highlands

2 hours ago

Recommends

What Andrew said about British Airways Holidays:

No issues from start to finish, everything ran very smoothly

1 product purchased

0

View review

LI

Linda

Newcadtle

2 hours ago

Recommends

What Linda said about British Airways Holidays:

The travel to Barbados with British Airways was good and hotel was good . Coming home when I landed at Newcastle my suitcase was missing it which I was upset about as I had my medication to take which

...

Read all

2 products purchased

0

View review

LE

Leanne

London

2 hours ago

Does not recommend

What Leanne said about British Airways Holidays:

I had originally booked a room that wasn't in the Disney dining/merchandise offer so I called to change it to a room that was. Once I arrived at the hotel I was told the room I booked hadn't been incl

...

Read all

1 product purchased

0

View review

Trusted Customer

2 hours ago

Recommends

We had a good time and a great week

3 products purchased

0

View review

Trusted Customer

2 hours ago

Does not recommend

No contact from BA in respect of transfers or hotel info.

1 product purchased

0

View review

Not received a review invite?

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

-

-, ., West Sussex, ., United Kingdom